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Accenture Southeast Asia

Network Engineer, Tier 1

Accenture Southeast Asia
Singapore · Full-time · Entry

  • Support triage, troubleshooting, and repair of production networks across Data Center, Edge, IP Backbone, and Optical elements.

  • Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs.

  • Engage with 3rd party vendors, OEMs, and field services to facilitate resolution.

  • Services include server repair, circuit repair, and network repair - facilitating fault identification, isolation, troubleshooting of physical/logical issues, issue resolution, and configuration updates by following existing procedures.

  • Escalate to Tier 2 and Operations Engineering leadership to resolve complex or high priority issues.

  • Identify opportunities to improve processes, tools, or automate tasks.

  • Basic networking skills.

  • Aptitude to troubleshoot basic network connectivity, diagnostics and configuration.

  • Aptitude to execute MOPs for network troubleshooting, triage, and repair

  • Understanding with network routing and switching technologies


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    Country Guide

    Singapore

    High-pay global hub in Asia

    Posted
    Jan 24, 2025
    Type
    Full-time
    Level
    Entry
    Location
    Singapore
    Company
    Accenture Southeast Asia

    Industries

    Business Consulting Services

    Categories

    Information Technology

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