HR Generalist

The HR Generalist plays a pivotal role in ensuring the smooth operation of our HR functions, from onboarding to offboarding. This role is a key liaison between employees and management, providing expert guidance on HR policies and fostering a positive work environment. This role will encompass a wide range of responsibilities aimed at maintaining accurate employee records, ensuring compliance with employment laws, and supporting overall employee satisfaction and performance.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Coordinate and facilitate the onboarding process for new hires and temporary staffing, ensuring a smooth integration into the company.
• Serve as a primary contact for employee inquiries, concerns, offering expert guidance and support on HR policies, procedures, and best practices.
• Collaborate with the payroll team to ensure accuracy of employee time records, including regular hours, overtime, paid time off (PTO), and other adjustments.
• Maintain accurate and up-to-date employee records, including personnel files, I-9 forms, and other compliance-related documentation.
• Prepare and manage HR documentation, including employment contracts, offer letters, and disciplinary action forms.
• Conduct thorough and impartial investigations into employee complaints and allegations of misconduct.
• Implement conflict resolution strategies and provide coaching to managers and employees.
• Assist in the development and implementation of employee policies and procedures, ensuring compliance with federal, state, and local employment laws and regulations.
• Support the performance review process, including tracking performance evaluations and assisting with performance improvement plans.
• Administer employee benefits programs, including health insurance, retirement plans, and leave of absence.
• Provide information and support to employees regarding benefits enrollment and changes.
• Generate regular reports through HRIS (Dayforce) on key HR metrics, including headcount, turnover rates, employee demographics, and time and attendance.
• Other duties as assigned.

Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in HR or related field.
• 3-5 years of HR operations or HR administration experience.
• 1-2 years of relevant experience preferred in high volume e-Commerce fulfillment, 3rd party logistics, truckload, transportation, or freight management.
• Dayforce (HRIS) experience preferred.
• Thorough knowledge of HR principles and federal/local regulations.
• Proficiency in Microsoft Office Suite and Google Suite.
• Excellent ability to multitask and prioritize in a busy, fast-growth environment.
• Ability to maintain confidentiality related to sensitive company and employee information.
• Ability to work independently with little supervision required.
• Ability to demonstrate outstanding written, oral, and interpersonal skills, ensuring effective communication across all organizational levels.
• Proven ability to elicit cooperation from diverse sources, including upper management and various departments, while adeptly interacting with a range of work behavior styles.
• Skilled in managing difficult or emotional situations, responding promptly to employee needs, and effectively resolving conflicts.