-
View all jobs
Summary
Principal Software Engineer – Selling Experience Why Digital & Tech at M&S We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day.
All the details
The Product
We have a genuine ambition to become engineering first, building and operating an elite digital platform. We are looking for people to join our community of engineers to support this transformation, build a modern digital ecosystem.
Scope:
We are seeking a passionate Principal Software Engineer to join us working across Fulfilment systems at M&S, where you will be a driving force behind the modernisation of critically important systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple multi-functional teams to design, build, and maintain the software that powers our fulfilment operations: order and returns management, fulfilment optimisation, stock management, in-store fulfilment and collections, supplier and carrier management. Your expertise will help us create a best-in-class engineering environment while ensuring our systems are robust and scalable.
The Principal Software Engineer role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows:
Principal Software Engineer – Selling Experience Why Digital & Tech at M&S We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day.
All the details
The Product
We have a genuine ambition to become engineering first, building and operating an elite digital platform. We are looking for people to join our community of engineers to support this transformation, build a modern digital ecosystem.
Scope:
We are seeking a passionate Principal Software Engineer to join us working across Fulfilment systems at M&S, where you will be a driving force behind the modernisation of critically important systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple multi-functional teams to design, build, and maintain the software that powers our fulfilment operations: order and returns management, fulfilment optimisation, stock management, in-store fulfilment and collections, supplier and carrier management. Your expertise will help us create a best-in-class engineering environment while ensuring our systems are robust and scalable.
The Principal Software Engineer role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows:
- Lead technical excellence from design to operations and launch of core product features or strategic programmes
- Drive technical direction and influence our overall strategy informing decisions on both Technology and Product investments as well as teams’ setup
- Champion Communities of Practice to help establish engineering excellence at M&S
- Lead by example via contributions to our engineering ecosystem
- Pioneer and promote methodologies like clean code and clean architecture
- Advocate for engineering productivity, delivery quality and operational excellence through a continuous ecosystem
- Drive DevOps practices to automate the Product development life cycle and ownership demeanor
- Partner with both Engineering, Technology and Product leadership to ensure strategies align
- Develop the best and mentor other senior engineering roles across the entire landscape
- Promote effective innovation across all of engineering
- Advocate and strategize for continuous industrialisation and product-minded tech capabilities
- Inspire ideas to foster purpose and mastery to engineering teams, leading them towards autonomy and maturity
- Amplify engineering teams by efficiently unblocking them with direction, leading upward, and establishing alignment
- Raise the profile of MS Tech through public content and contribution/creation into open-source technology
- Support recruitment, onboarding and internal and external brand outreach activities
- Key Accountabilities & Responsibilities
- Significant track record of strategic and innovative thinking, as well as execution and implementation
- Specialist in clean code and implementation of design patterns for common problems.
- Depth of knowledge in Information Security, you can design, quality review and quality assure solutions and services with security controls embedded.
- Confident driving system design conversations, building systems characterised by high levels of risk, impact, and business or technical complexity
- Able to analyse current processes, identify, and implement opportunities to optimise processes, and lead and develop a team of specialists to deliver service improvements
- Experience of using a variety of methods of prototyping. You know how to share methodologies and can mentor others. You look at strategic service design end to end
- Strong ability to influence industry-based models for the development of new technology applications. You develop effective implementation and procurement strategies, consistent with business needs. You ensure alignment to relevant technical strategies, policies, standards, and practices
- Strong understanding of quality assurance, testing quadrants and the testing pyramid, and how to apply them
- Ability to lead senior engineers and technical customers to a desired outcome, without prescribing it
- Authoritative skills at cloud computing (network, security, serverless, Kubernetes etc) and automation
- Experience with implementation of Observability and Reliability using market technologies (e.g.: Dynatrace)
- Good experience with Performance Engineering (load testing, derivations, tuning, core web vitals, page speed etc.)
- Expertise in reliability testing
- Able to influence people at senior levels and from the highly technical to non-technical
- Hybrid Working
- Industry leading pension of up to 12% M&S contribution
- Bonus up to 40%
- 20% discount on M&S products
- Up to 2 weeks working abroad
- Learning days once a month, Tech/Ed days once a quarter and Hackathon every other quarter
- A range of wellbeing support (including free counselling and a virtual GP for you and immediate family)
- 25% off gym memberships, access to online fitness classes and discounts for complementary health services, such as nutrition and lifestyle coaching
Key Skills
Ranked by relevance
network security
design patterns
prototyping
kubernetes
serverless
outreach
devops
cloud
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Lead Software Engineer
2026-05-20
Full-time
Not Applicable
Australia
Retail
Engineering
View Job Details
Related
Staff Software Engineer-(Android) San Antonio, Texas
2026-05-27
Full-time
Not Applicable
United States
Retail
Engineering
View Job Details
Related
Senior, Software Engineer - UI
2026-05-20
Full-time
Not Applicable
United States
Retail
Engineering
Login to Apply
- Posted
- Jan 24, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- London
- Company
- Marks and Spencer
Industries
Retail
Categories
Engineering
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Lead Software Engineer
2026-05-20
Full-time
Not Applicable
Australia
Retail
Engineering
View Job Details
Related
Staff Software Engineer-(Android) San Antonio, Texas
2026-05-27
Full-time
Not Applicable
United States
Retail
Engineering
View Job Details
Related
Senior, Software Engineer - UI
2026-05-20
Full-time
Not Applicable
United States
Retail
Engineering