Software Project Manager - 14 month FTC

What we do?

Resonate's vision is to create a truly connected rail network, using our deep technology expertise and rail industry experience to deliver game-changing solutions that meet transport challenges across the UK and beyond. We are a company that is excited by the possibilities offered by technology and are driven by improving experiences for passengers globally.

Who are we looking for?

We are looking for an experienced Project Manager with a passion for delivering customer benefits to lead projects including the deployments of our products.

Our delivery method requires strong planning, rigour, and leadership, with the benefits of iterative delivery for flexibility and instilling ownership through the technical teams. You will have experience in combining the need for robust project management with an Agile delivery approach. You will be able to focus on customer value and commitments. Our reputation depends on us delivering on time, every time.

Why do we need this role?

This role is key in driving the implementation and expansion of our Digital Products as part of Resonate's growth strategy. Our products and services are part of the delivery of rail services to rail's customers - they are relied on every day to operate the railway and provide reliable and safe transport. To deliver systems in this environment demands a robust approach to design, assurance and benefits. We deliver iteratively and we welcome change: priorities for the operational teams may change, or dependencies may be delayed, but that does not stop us delivering benefits to our customers. It's part of our unique approach, we find ways to deliver and improve the experience of using rail, without compromising on the system reliability and performance.

Requirements

Key objectives

• Promoting a culture where customer value is at the core of decision making and flexibility within the deployment teams
• Ensuring projects are delivered to agreed timelines, scope, cost, and quality metrics
• Defining and managing the deployment plan for software releases into a live operational environment.
• Facilitating effective internal and external project progress checkpoints to provide stakeholders with clear project updates
• Effective RAID management ensuring clarity and planning is agreed around mitigations
• Producing clear and concise project progress reports which provide internal and external stakeholders with clarity on the status, key risks and issues and progress against plans
• Managing internal and external communications with key stakeholders throughout the deployment phase of software projects
  
  
  

What We Need From You

• Proven experience in managing high profile, externally facing software delivery projects
• You will bring energy and enthusiasm to the team, being both a guide and a supporter, removing obstacles and keeping the teams focused on successful delivery.
• Demonstrable experience working proactively and collaboratively with an ability to troubleshoot, problem solve and escalate when necessary
• You are a resilient, positive communicator, comfortable with delivering clear and concise project updates while ensuring risks and issues are managed carefully.
• You are comfortable using tools such as Azure DevOps, Confluence, MS Project, Visio or equivalent toolsets.
• Availability to work on site or remotely as required for deployment activity
• Availability to work scheduled nights, weekends and bank holidays when sufficient notice is given
  
  
  

Benefits

So that you can thrive both in and out of work we offer the following benefits on top of a competitive salary that rewards you for the value you bring:

• Flexible working with a minimum requirement of one day in the office each week
• 27 days annual leave in addition to public holidays
• 3 "privilege days" scheduled between Christmas/New Year
• Pension plan with matched contributions from 5%-8%
• Private Healthcare that covers you and your immediate dependents
• Group Income Protection cover
• Life Assurance
• Enhanced maternity, paternity, and adoption policies
• Monthly divisional days that bring the whole team together
  
  

This role could be based in Derby, Milton Keynes, or London, but need the right person to be flexible to travel sites when needed. We have a flexible, hybrid approach to work and work location - so please talk to us about your preferences and how these could work for both you and the team. We do require everyone to be in one of our offices at least once a week. We provide this flexibility to enable you to work most effectively.

We are committed to building a diverse workplace where everyone can thrive. If you need any reasonable adjustments or support in making your application, please contact our Talent Team at [email protected]