Senior Program Manager

We’re looking for an experienced Senior Program Manager to join our Central Operations team.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

The Senior Program Manager plays a pivotal role in leading and driving the successful execution of complex programs. They leverage their deep program area expertise, strategic thinking and leadership skills to ensure alignment with organisational goals, efficient resource allocation and the achievement of measurable results. They build strong relationships with stakeholders, foster collaboration across teams and provide mentorship to program managers, ensuring smooth program execution and exceeding expectations.

Main tasks and responsibilities:

• Analyse processes and data to identify opportunities for fleet owners that directly address Bolt Rides division’s business objectives and priorities.
• Prioritise key opportunities for the business and plan, design and project manage programs aligned towards domain KPIs (Fleet Finished rides, Online Hours/Vehicle).
• Lead the end to end implementation of programs through stakeholder collaboration and key partnerships (when needed).
• Define and achieve program’s success metrics and give visibility on their goals, plans and progress to the business.
• Execute on the operational framework, guidelines and playbook to support the above so as to achieve strategic business goals.
• Closely collaborate with central teams such as Product, Legal, Regulatory, Marketing and Country operations teams to develop and execute key programs that drive growth and efficiency.
• Support relevant markets in launching, scaling or implementing fleet owner programs globally.
  
  
  

About you:

• Minimum 7 years of experience in program management or a related field.
• Demonstrated expertise in a relevant program area.
• Proven track record of successfully delivering complex programs on time and within budget.
• Strong leadership and interpersonal skills.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
  
  
  

Proficiency in project management methodologies and tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location and role.