Vulnerability Analyst

Job title : Systems Platform Engineer - Patching and Vulnerability Management

Main purpose of the role:

To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:

•           To perform patching using the Tools (Bigfix, SCCM, Netbot) or any other tool customer may have with SOP based approach.

•           To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.

•           Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.

•           To participate in daily checks on Tools (Bigfix, SCCM, Netbot) and log any issues not already logged by monitoring and alerting.

•           To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.

•           To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.

Knowledge, skills and experience:

•           Basic Knowledge of Patch Management, Vulnerability Management, Reporting.

•           Some level of experience and understanding of IT Systems, Infrastructure (Linux/Unix/VMWare/Networks/Database/OCP, etc) & Security, Patch Management tools.

•           Shift work Required including weekends and work as part of team.

•           As a member of the extended Global IT patching team, working closely with peers to provide a cohesive and collaborative end-to-end patching function.