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Vodafone

Store Manager

Vodafone
Qatar · Full-time · Not Applicable


Key Accountabilities:
  • Manage the daily operation of the Vodafone Retail Store to provide a highly quality customer service experience.
  • Lead and coach the Retail Store staff to ensure they provide a positive retail experience to our valued customers, and to help them achieve their targets.
  • Manage and sell Vodafone products and services and take the opportunity to up-sell, where possible to meet sales targets and objectives.
  • Co-ordinate with sales Promotions for the planning and execution of product launches, special offers and announcements to ensure your store staff are prepared to handle enquiries.
  • Manage Inventory and cash flow, prepare daily reconciliation reports for management review and approval.
  • Monitor overall performance of your store against agreed sales targets and service standards. Ensure high level of staff engagement & Performance discussion throughout the year with effectively handle the churn and retention of customers.
  • Drive all special campaigns and programs run within the store to ensure maximum profitability from strategic product
  • Ensure that the shop is maintained at high standards to maximize TNPS and mystery shopping results.
  • Perform any additional project, task or activities assigned/delegated by the Line Manager.


Must have Educational technical / professional qualifications: Bachelor’s Degree in Business Sales or Administration equivalent

Knowledge and experience:
  • 8 to 10 years of relevant experience of leading role in customer facing store management in telecommunication sector with computer literacy, Windows Operating Systems, and internet applications.
  • Flexible to work varied shifts within a 24x7 environment, including weekend & holiday work schedules
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Posted
Jan 27, 2025
Type
Full-time
Level
Not Applicable
Location
Doha
Company
Vodafone

Industries

Telecommunications

Categories

Sales Business Development

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