Consultancy: ERP Oracle Functional and Technical (Finance)

Organizational Setting

The Department of Management (MT) provides a 'platform of services' that serves as a foundation for the successful delivery of the IAEA's scientific and technical programmes. Its mission statement is as follows: "MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose". Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.

The IAEA's Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and sup port for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.

Main Purpose

The EBS Finance Functional Consultant Is

• a technical/functional knowledge expert, applying knowledge of Oracle EBS Finance modules in different areas (Finance, Grants Accounting, SWIFT) within the scope of the project and the corresponding business processes;
• a level 2 support agent, addressing issues and requests not resolved by the first level staff and providing expert guidance on AIPS ERP application, develops or modifies the application code to support Change Requests and/or issue resolutions. The knowledge is applied to manage and resolve incidents and problems as well as design and implement changes related to the above areas of the AIPS system;
• s/he monitors and liaises with external service providers to ensure AIPS service delivery issues are addressed in a timely manner. Also, she/he works closely with counterparts in other Departments and within the Division for the delivery of services aimed at supporting the AIPS system.
  
  

Functions / Key Results Expected

• Provide technical/functional application and business expertise to support end users in the different areas like: Finance (including Payables, Receivables, Treasury, Cash Management, General Ledger, Payments, and Sub-ledger Accounting), SWIFT interfaces;
• Handle and provide solutions for incidents and application service requests and identify business process improvement opportunities;
• Participate in the implementation of change requests (analysis and configuration and/or coding of new features, new RICEFW components, configuration settings, modifications to existing features);
• Maintain the configuration of live ERP modules in the areas Finance (GL, AP, AR, CM, TR, SLA), SWIFT dashboard;
• Actively participate in testing to validate if the implemented features meet requirements;
• Provide AIPS Application Level 2 as needed;
• Document technical and functional requirements to support application change requests;
• Contribute to the development and implementation of user support and training modules and manuals;
  
  

Qualifications And Experience

• University degree in Computer Science, Information Technology or a related field
• Other - Accredited certification in Project Management such as PMP or Prince2 is an asset
• Other - Accredited Agile and Business Analysis Certification such as CBAP and SCRUM Master is an asset
• A minimum of 5 years of hands-on experience in Oracle EBS Finance modules, preferably R12 (AP, AR, GL, Sub-Ledger accounting, CM, Treasury) and SWIFT is essential;
• Experience in managing operational financial processes, including month-end and year-end closing activities, is essential;
• Experience in providing operational support to users in the area of Oracle EBS is essential;
• Ability to independently query and analyse EBS core tables and its data is essential;
• Ability to troubleshoot complex issues, test system patches and conduct regression tests on Oracle R12 is essential;
• Ability to communicate with users, capture requirements and document processes is essential;
• Familiarity with IPSAS and other accounting standards is highly desirable.
• Familiarity with ITIL is highly desirable.
• Familiarity with incident and enhancement tracking tools (Service Now, JIRA, …) is desirable;
• Familiarity in Oracle Grants Accounting or Oracle Planning (Hyperion/PBCS) is desirable.
  
  

Remuneration

The remuneration for this consultancy is a daily fee of up to a maximum of € 375, based on qualifications and experience. In case duty travel is required within the assignment, a daily subsistence allowance (DSA) and travel costs are provided. Health coverage and pension fund are the responsibility of the incumbent.

Organization

MTIT-AIPS Management Section

Primary Location

Austria-Vienna-Vienna-IAEA Headquarters

Job Posting

2025-01-27, 3:36:15 PM

Closing Date

2025-02-11, 12:59:00 AM

Duration in Months

12

Contract Type

Special Service Agreement - SSA

Full Competitive Recruitment

No