Product Manager

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).
  
  
  

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About The Role

The Product Manager will be responsible for defining and driving the product strategy, roadmap, and delivery of our AI-driven solutions. This individual will work closely with cross-functional teams, including data science, engineering, marketing, and customer success, to create value-driven solutions that solve complex business problems at scale.

What would you do?

Product Vision and Roadmap

• Define and communicate product vision, mission, and strategy.
• Develop a roadmap that balances customer needs, market demands, and technical feasibility.
• Use analytics, user feedback, and market research to drive product decisions.
  
  
  

Agile Product Development

• Establish and improve product management processes, roadmap creation, prototyping, prioritisation, and user story creation.
• Guide team members in applying best practices to drive product success.
  
  
  

Market Research and Analysis

• Conduct market and competitive analysis to inform product strategy.
• Gather customer insights to enhance product relevance and customer satisfaction.
  
  
  

Release Management and Launches

• Coordinate product releases with engineering and quality teams, ensuring on-time, high-quality delivery.
• Collaborate with GTM teams for product launch and sales enablement.
  
  
  

Customer Engagement and Escalation Support

• Partner with Customer Success, GTM, and Legal teams for customer engagement and support.
• Act as a thought leader, engaging in industry research and trends.
  
  
  

Metrics and Analytics

• Track and analyse key performance indicators to measure product success.
• Drive continuous improvement using data-driven insights.
  
  
  

People Leadership and Development

• Mentor and develop a high-performing team of Product Owners.
• Oversee talent reviews, recruitment, onboarding, and career growth.
• Foster an engaging, collaborative, and accountable work environment.
  
  
  

What we expect:

• Minimum 5 years of proven product management experience with strong leadership skills over a solution.
• Strong experience with product management frameworks (e.g., Lean, Agile, Scrum, Kanban).
• Proven track record of managing products from concept to delivery
• Excellent communication, organisation, and strategic planning abilities.
• Experience working with large-scale data products and AI/ML-driven solutions.
• Ability to translate complex data insights into business opportunities.
• Familiarity with data analytics tools such.
• Ability to balance technical and business considerations, aligning product strategy with market trends and customer needs.
• Strong analytical skills and data-driven decision-making experience.
  
  
  

We offer:

• Be yourself in an informal, low-ego and open working environment where you can truly make a difference and enjoy working with positive, passionate and collaborative people
• Friendly company culture with work-life balance
• 100% remotely / hybrid / work from office - depending on your plans;
• Opportunity to work in a cross-functional collaboration
• An environment that supports learning and is committed to your professional and personal development
• English speaking international working environment
• Environment facilitating professional growth
• Training options
• Fringe benefits (private medical care, multisport card, life insurance)
• Remote recruitment process
  
  
  

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

#Mid-Snr

#Full-Time

The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.

Our goal: to make the complex simple.

Visit syncron.com to get to know us better!

If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.

You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.