Business Processes Analyst

What You'll Be Working On

Serve as the main point of contact between departments (IT, Operations, Finance, Bizdev) to align and improve cross-functional workflows
Create process maps, flowcharts, and SOPs to document and improve workflows, identifying inefficiencies and areas for improvement
Continuously evaluate and improve processes to increase efficiency, productivity, and alignment with company goals
Work with stakeholders to gather and document business and technical requirements for process improvements
Lead the integration of new processes and technologies across departments, ensuring smooth transitions and minimal disruptions
Analyze data to evaluate process performance, identify trends, and provide improvement insights
Work closely with teams to ensure alignment on goals, timelines, and process changes
Provide training on new processes and ensure consistent implementation across teams
Track key performance indicators (KPIs) to measure process improvements and the success of cross-team collaboration
Address and escalate issues when needed to ensure timely resolution and avoid operational disruptions

What You Need To Succeed In This Role

2-4 years in business process analysis or similar roles, with experience working with multiple teams
Bachelor’s degree in Business Administration, Finance, Information Systems, or a related field; certifications (e.g., Six Sigma, BPM) are a plus
Technical Skills:

Proficient in process mapping tools (Visio, Miro)
Advanced Excel skills (pivot tables, formulas, data analysis)
Data analysis (Basic SQL Queries, data aggregation and transformation, data cleaning, summarizing, and visualization)
Experience with data visualization tools (Tableau, Power BI)
Knowledge of automation tools and basic Python is a plus

Strong ability to analyze workflows, spot inefficiencies, and suggest improvements
Excellent written and verbal communication; ability to explain complex ideas clearly to different audiences
High attention to detail in documenting processes, reporting, and analyzing data
Ability to work in a fast-paced environment and handle multiple priorities
Fluentin English and russian
Familiaritywith industry-specific practices (psp, acquiring, payment gateway) is a plus

What We Offer

An opportunity to make something great even greater, you can be the reason why we grow, develop, and becomethe best fintech company on the market!
Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
Work with coworkers who are passionate about their business
Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
The opportunity to attend conferences, courses, and professional development at the company's expense- we favor the continuous development of our employees
Remote typeof work
20 days of vacation time; bank holidays; Sick leaves; Additional birthday day off
Team building events and corporate parties

You can find out more about our team, our values, and the unique ways we celebrate our successes here:https://fyst.com/culture

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Business Processes Analyst

Key Skills

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