Senior Analyst Cyber Defense [T500-15971]

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Who were looking for:

As a Senior Analyst, you will oversee day-to-day operations within the Global Security Operations program and report to the Senior Manager of Cyber Defense. You will support security operations personnel, policy enforcement, security awareness, and aid the team in achieving operational goals. You will lead initiatives focusing on Global Cyber Security (GCS) defensive measures and incident response. You and your team will support the daily security operations and Incident Response processes by aiding and responding in the event of a crisis or urgent situation to mitigate immediate and potential cyber threats. As needed, you and your team will use mitigation, preparedness, response, and recovery approaches to maximize the organization’s security.

Working within the Incident Response team and coordinating with other Cyber Operations teams to identify and report on security incidents as they occur and overseeing end-to-end remediation. Activities will include triaging security events, network and endpoint analysis, malware reverse engineering, threat hunting, vulnerability escalation, forensics, and resolving security incidents from detection to remediation. As part of the Global Security Operations team, you will create and implement standard operating procedures, playbooks, and processes to help streamline daily monitoring, investigations, and analysis research. The role works directly within GCS, the organization responsible for our Cybersecurity Operations & Incident Response program and critical services, ensuring our leadership makes informed risk-based decisions.

McDonald's is investing heavily in technology to drive our growth. We are looking at how to use technology to improve the customer experience and build new customer experiences. We are also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the cybersecurity team, helping to make a safer and Better McDonald's.

In this role, you will:

The ideal candidate for this managerial role should have the ability to lead and supervise a small team with limited oversight, displaying expertise in cybersecurity practices, cloud technologies, detection and response frameworks, and incident handling procedures (containment, eradication, recovery, and lessons learned). They should excel in adhering to and enforcing the use of established incident response playbooks and practices, possess an acute attention to detail, and collaborate effectively across global cross-functional teams.

The candidate must have:

• A strong background in defensive measures and utilizing information from various sources to identify, analyze, and report network events.
• Expertise in leading resolution for security crises and urgent situations in security operations or incident response.
• Proficiency in computer networking concepts, protocols, and network security methodologies.
• A deep understanding of system and application security threats and vulnerabilities.
• Advanced knowledge of network attacks and their relationship to threats and vulnerabilities.
• Demonstrated skill in utilizing intrusion detection methodologies and techniques.
• Considerable experience providing oversight on common security operations principles and methods.
• Proven ability to lead and supervise a small team of analysts, providing guidance, support, and mentorship to enhance their skills and performance.
• Provide leadership, professional development, and guidance to SOC staff and security operations team members.
• Align security operations day-to-day priorities with operational strategies.
• Enforce policy standards and strategies to ensure compliance with organizational policies.
• Manage multiple projects to create new services, improve procedures, or implement solutions to enhance SOC efficiency.
• Advise senior management on risk levels and security posture, providing cybersecurity recommendations based on significant threats and vulnerabilities.
• Gather, maintain, and analyze data to identify potential threats, vulnerabilities, and performance metrics related to SOC operations.
• Monitor and analyze system activity using security operations tools and analyze network alerts to determine possible root causes.
• Provide timely detection, identification, and alerting of attacks, intrusions, and misuse activities.
• Coordinate with stakeholders to validate network alerts and security events.
• Deliver technical documents, incident reports, findings from computer examinations, and situational awareness information to leadership.
• Review event escalations for accuracy and completeness and follow the organization's cyber incident response plan.
• Perform security operations and incident response trend analysis and reporting.
• Develop signatures for defense network tools in response to new or observed threats within the network environment.

Qualifications:

• Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, Information Technology, Software Engineering, Information Systems, or Computer Engineering.
• 5+ years of experience working in a security operations or incident response role.
• Professional certification such as GIAC, GCIH, GCIA, ITIL.
• Familiarity with NIST Risk Management Framework and NIST Cybersecurity Framework, Cyber Kill Chain.
• Experience working with case management tools, SOAR, email security solutions, SIEM, and EDR technologies.
• Experience working with complex multinational companies and distributed business models.
• Experience developing automation through scripting languages such as Python.

Work location: Hyderabad, India

Work pattern: Full time role

Work mode: Hybrid