Chief Operating Officer

Our Client

Phoenix is delighted to exclusively partner with a progressive Professional and Corporate Services provider on a strategic senior C-suite appointment.

Due to our client’s innovative and tech-driven approach, our client continues to exclusively secure lucrative professional and business services contracts with a range of State bodies and private institutions nationally, with scope to further develop this offering in tandem with the development of the wider business.

Our client seeks to recruit a commercial, results-driven Chief Operating Officer (COO) who will operationally support and commercially drive the organisation forward as part of its next exciting phase of development.

Our client is Munster-based, operating on a hybrid-working model.

Overview

Key Duties & Responsibilities:

The successful candidate will be a highly driven, commercially minded individual and as COO, will provide:

• Ongoing operational, leadership, and financial oversight support to the organisation.
• Strategic commercial support, and in conjunction with the senior executive, senior leadership, and finance teams as appropriate, drive consistent sustainable growth across the organisation by:
• leveraging existing clients, contracts, and business lines;
• identifying and pursuing new revenue-generating clients and opportunities;
• identifying and implementing policy and procedure improvements and efficiencies as appropriate across the business; and
• promoting, adopting, and implementing relevant AI and other emerging technologies as appropriate across the business to drive bottom-line.
  

Core Areas of Responsibility

• Operational Management
• Risk Management:
• Leadership and Team Management:
• Financial Oversight
• Performance Monitoring
• Strategic Planning
• Stakeholder Communication
• Innovation and Improvement
  
  

Key Skills & Competencies

The successful candidate will have a proven record delivering in similar roles and at a similar level. In addition:

Technical & Commercial

• Prior professional services firm experience and/or project management or similar qualifications are both advantageous but not essential depending on experience.
• Proven record adopting a data-based, purposeful approach with tangible benefits.
• Experience operating in a KPI environment is highly advantageous.
• Demonstrate solid commercial and business acumen.
• Proven track record identifying and delivering new revenue-generating business opportunities.
• Proven and exceptional client relationship / client account development and management skills.
• Prior procurement and tendering experience, including e-tender experience, highly advantageous. Or, at a minimum, a genuine desire to up-skill and become the business SME responsible for leading and managing the procurement and tendering process. Experience of industry regulations and standards including ISO 9001/27001/14001/4500 and maintaining compliance with the same highly advantageous.
  
  

Leadership, Stakeholder:

• Holds a proven senior leadership and performance management support record, including at senior executive level.
• Superb stakeholder relationship development and management skills - both internal and external.
• A proven ability to positively influence and bring people with them on a change/improvement journey
  
  

Financial Acumen

• Proven record successfully providing financial oversight support including budget and financial planning, and financial performance review oversight support.
• A proficiency and genuine interest in Technology. A record of maximising technological developments within an organisation resulting in financial gain and/or proven efficiencies.
• Proven record maximising financial performance and efficiency within an organisation.
  
  

Communication & Organisational:

• Exceptional organisational skills, with a proven ability to effectively manage simultaneous projects with multiple stakeholders, in a deadline-driven environment.
• Excellent communication and presentation skills with superior attention to detail.
• Adaptable, self-motivated, commercial, and solutions focused.
  
  

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