Business Analyst

Job Description

Job position: Business Analyst

Location: Krakow (hybrid work 2-3 days per week in office )

Compensation: Competitive (including bonus)

Please note: for this role we cannot consider candidates who require company support to legally live and work in Poland

Responsibilities

• Conduct thorough needs assessments through interviews, workshops, surveys, and document analysis.
• Identify areas for improvement, streamline workflows, and develop process maps and flowcharts.
• Create detailed and accurate functional specifications that clearly outline system requirements, user stories, and acceptance criteria.
• Work closely with business users, product managers, developers, and testers to ensure alignment and successful project delivery.
• Participate in user acceptance testing (UAT) and ensure that the delivered solution meets the agreed-upon business requirements.
• Keep business process documentation up-to-date and ensure it reflects current practices.
• Continuously learn and apply new methodologies and tools in the field of business analysis.
  
  

Requirements

• At least 5 years of experience as a business analyst, IT analyst, or a similar role in an IT environment.
• Previous experience of working in financial services, ideally HSBC experience
• Experience of working closely with IT developers/engineers and operational teams
• Ability to work with remote teams and communicate effectively using digital collaboration tools
• Positive team player working as part of a large programe questioning mind to fact find and challenge where appropriate
• Accountability for deliverables and proven track record of delivering on schedule
• Proficient with MS Excel, Confluence, Jira Desirable Skills
• Must be self-sufficient; able to deliver quality output without supervision
• Strong stakeholder engagement and communication skills Requirements gathering
• Strong process mapping skills
• Strong analysis skills
• Identification of use cases
• Detailed oriented and meticulous in their documentation
• Experience in documenting existing processes and the "to be" state
• Ability to build test cases to validate compliance with target state
• Experience in creating artefacts for support/BAU processes
• Root cause analysis skills
• Confident at presenting what they are working on
• Good time management
• Experience of working with global teams
  
  

Preferred

• Positive team player working as part of a large programme
• Strong communication skills, verbally and in writing
• Ability to optimize processes and maximize efficiency
• Experience of working with global teams
• Proficient in SQL Joins & Unix Desirable Skills
  
  

Personal

Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

High analytical skills

A high degree of initiative and flexibility

High customer orientation

High quality awareness

Excellent verbal and written communication skills

We Offer

• Multisport card and My Benefit program
• Medical care
• Career in the multinational company
• Opportunity to take part in international projects and gain experience with various businesses
• Set of social benefits to choose from
• Salary adequate to your competencies + quarter bonus
• Training program
  
  

Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring

To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com