[Full Remote] IT Support (Informatica)

Questa posizione fa parte del team di ClickOut Media, una forza trainante nel marketing multicanale.

Il riassunto dell'opportunità da parte della Joinrs AI: ClickOut Media cerca un Assistente IT per supporto full-time e full-remote, con laurea STEM (Scienze, Tecnologia, Ingegneria, Matematica) e competenze Google Workspace. Gestirai i sistemi IT e supporterai oltre 500 utenti. I benefit includono 33 giorni retribuiti, retribuzione leader di mercato e lavoro full-remote.

Il processo di selezione sarà interamente gestito da ClickOut Media.

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Key Responsibilities

• Create, manage, and maintain Google Workspace / Jira accounts for a user base exceeding 500.
• Manage our Slack Channels and Workspace
• Manage a series of 200+ Wordpress websites user roles and ensuring everything is up-to-date and secure
• Assist our HR and CTO with everyday IT support tasks and various employee requests
• Monitor and address potential security breaches, implementing preventive measures and solutions.
• Provide IT support to employees, addressing and resolving technical issues efficiently.
• Guide and assist staff through various communication platforms, including Skype and Slack.
• Stay informed about the latest trends in technology, with a focus on web3 technology (desirable but not essential).

Qualifications

• Proven experience in IT support or a similar role.
• Strong understanding of Google Workspace / Jira administration.
• Knowledge of IT security protocols and breach prevention.
• Familiarity with blockchain technology is a plus.
• Excellent communication skills in English, both written and verbal
• An open-minded, proactive approach to problem-solving.
• Comfortable interacting with diverse groups of people and conducting virtual meetings.

Benefits & Rewards

• A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine
• An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects)
• Build an organization that continues to diversify its portfolio
• Personal responsibility with a ton of autonomy
• 33 free paid days
• Market-leading remuneration and bonuses available
• An international team with over 35 nationalities
• Fully Remote working (work fully remotely and option for weekly coworker space)
• Additional benefits for permanent employees are available depending on the location

What do we mean by "Fully Remote"

ClickOut Media offers you an unparalleled working experience. We are registered in Malta, but you don't have to be. Wherever you are based, and whether you are employed, operate B2B, or are a career freelancer, we will always find a way to work with great people.

Engaging with a worldwide workforce, ClickOut Media brings together world-leading experts in the fields of Tech, SEO, Content, and Product. Our remote approach gives absolute flexibility to our people and exemplifies our philosophy of autonomy and trust.