Customer Project Manager

Job Description

Come create the technology that helps the world act together

We are a B2B technology innovation leader pioneering the future where networks meet cloud.

At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

The team you'll be a part of

Cloud and Network Services: As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What You Will Learn And Contribute To

As a Cloud Program Manager you will be responsible for managing and delivery large projects to International clients spread in Europe.

This role is a great opportunity to deploy cutting edge technologies representing Nokia to well-known European customers while working comfortably in a remote or hybrid model.

Note: You must be located in the country listed to start this new position as it is a contractual legal requirement (even if remote). No relocation budget provided.

(Job Grade: 10 depending on the experience)

How You Will Contribute And What You Will Learn

As part of the team, you will:

• Be accountable for the full program delivery from the moment of contract signature until program closure: setup, kick-off, design, implementation, testing and acceptance.
• Lead high complex programs (M€ revenue), managing multiple delivery streams with over 10 project team members.
• Assign tasks to the project team and manage project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality.
• Be responsible for the overall project success, namely the external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance.
• Perform end-to-end project planning, risk and opportunity management.
• Participate in pre-sales and sales process activities. Determine the delivery approach alternatives and manage the selection of the final recommended approach to delivery.
  
  

Key Skills And Experience

Your skills and experience

You have

• 5+ years recent relevant experience.
• Experience working for external customers as well as communicating effectively with C-level executives and Operational teams.
• Core knowledge.
• Ability to work on several matters simultaneously.
• Good stress tolerance.
• Leadership skills, ability to motivate the team to work on a common goal without having direct hierarchy
• Interpersonal communication skills and cross-cultural awareness.
• Availability to travel in Europe, around 20% of time (to be discussed).
  
  

It would be nice if you also have:

• Experience in managing core network implementation projects for mobile telecommunication.
• Certification in Project Management, esp. PMI/PMP.
  
  

What We Offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.