Developer

Role: Developer

Role type: 2 years temporary full time opportunity

Salary: DCS clerk grade 7/8, annual base salary starting at $110,266 base plus employer's contribution to superannuation and annual leave loading

Location: Sydney

About Us:

The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

About the Role:

As part of Cyber Security NSW, the Capability and Development team work closely with internal and external stakeholders to produce solutions across a broad range of cyber security-based objectives. Projects include the development of software related to incident management, data/information management, data processing/analysis, automation, and other areas relevant to government environments and objectives.

Key Accountabilities:

• Develop robust and secure software platforms with an immediate focus on Python/Django/React (although other software languages and tools will be needed at times) to enhance and empower the Cyber Security team.
• Conduct manual and automated testing.
• Recommend, and assist in the implementation, customisation, configuration and support of COTS and bespoke platforms.
• Participate in consultations with other sections of the Cyber Security NSW team and other stakeholders to assist in identifying business functions, objectives, and outputs.
• Contribute to the creation of design documentation which outlines the technical specifications of a required solution.
• Support the Operations Directorate by performing code reviews and analysis.
• Work as part of a small team with regular verbal and written communication.
• Update and support existing platforms and software.
• Provide support, documentation, and assistance in handing over software solutions to BAU.
• Uphold and adhere to security practices to maintain the security of Cyber Security NSW.

About Cyber Security NSW Branch:

The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities.

At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

• Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
• Increase cyber skills and awareness
• Understand the risks from cyber threats to our digital information and systems
• Set cyber security standards
• Ensure we are prepared if a damaging cyber incident occurs

About You :

To be successful in the role you will:

• 2+ years' experience working within complex IT environments as a Developer or Junior Developer
• Product-based software development experience, proficient in one or more modern programming languages, especially Python (Django experience is highly desirable).
• Experience in modern frontend technologies including JavaScript (ES6+), HTML5, and CSS3. Knowledge with frameworks such as React, Angular, or Vue.js is desirable.
• Attention to detail, you strive for the best quality code; adopting best practice/style guides that encourage clean and readable code with particular attention to reusability, extensibility, maintainability, scalability, and security, often going out of your way to find the best solution possible.
• As part of Cyber Security NSW, you are security minded; you have a passion for security by design and enabling security engineering as a concept.
• Demonstrable interest in learning new languages, approaches, and methods.
• You will have strong interpersonal skills, with the ability to communicate, train and work with non-technical users; you take initiative, are able to manage yourself, and have a can-do approach.
• An Australian Citizen including the ability to obtain and maintain a Baseline National Security Clearance or higher (Negative Vetting 1) and undergo a police check.

Applying for the role:

Please click on the link to apply and attach your resume (maximum 4 pages) and cover letter (maximum 2 pages) which should outline your experience against the key accountabilities and address the about you section.

Submissions that have not followed the above or that are submitted via email will not be considered.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 07/08, with the base salary for this role starting at 110,266 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Swathy Mohan via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 09:59 am, 12 Feb 2024

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process