Network Administrator

Why is this an exciting opportunity?

Atturra is one of Australia’s fastest growing ASX-listed advisory and IT solutions companies.

The Managed Services area of Atturra’s business offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have decades of experience in the industry. This experience coupled with our people, makes us one of the most complete and leading “as a service” providers in the market.

With over 900 employees working across Australia, New Zealand, Singapore and Hong Kong, Atturra works on some of the highest profile projects in Australia. The depth, breadth and scope of our projects means you are continually developing your skillset and the value you can deliver. These are projects that are making a real difference in people’s lives.

What our people say: “We are working towards a very bright future.”

“It's a company with vision and a promising future.”

Why you’ll love working here

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning and smart work practices.

A Strong Set Of Company Values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable Employee Benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered
  
  

What Our People Say

“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”

What You’ll Be Doing

The Network Administrator will be responsible for overseeing and maintaining the network infrastructure for Atturra’s diverse range of clients. Based in the Melbourne office, this role focuses on ensuring seamless network operations, optimising performance, and implementing security measures. The successful candidate will work closely with other technical resources and service delivery managers to deliver reliable and efficient network solutions while providing exceptional customer service.

Key Responsibilities

• Proactively monitor network performance and availability using advanced monitoring tools, ensuring the reliability, performance, and security of the network.
• Create and maintain comprehensive network documentation, including diagrams and configurations.
• Identify, analyse, and resolve network incidents to minimize downtime and service disruption.
• Document issues, solutions, and root cause analyses for future reference.
• Contribute to and implement ICT infrastructure policies and standards, with a focus on networking. Maintain well-architected network documentation.
• Plan and execute ongoing maintenance, management, and upgrades of the network to ensure 24x7x365 operational readiness.
• Take ownership of deliverables, manage timelines, and provide updates throughout the progress of tasks.
• Proactively monitor the network to identify potential issues and mitigate them before customer impact.
• Respond to escalations regarding network service and operations in line with service level expectations.
• Provide technical advice and support to customers.
• Utilize ServiceNow (ITSM) for incident management, change management, and service request fulfillment to streamline network operations and enhance service delivery.
  
  

What will make you successful in this role?

You will ideally bring demonstrated experience in network operations, alongside:

• Knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF, DNS).
• Experience in a large organisation, supporting 24/7 infrastructure environments.
• Experience with Cisco Routing and Switching, Cisco Meraki, VPNs, FTD Firewalls, or equivalent networking equipment.
• Strong analytical and problem-solving skills. Ability to work effectively under pressure and meet deadlines.
• Provide remote and onsite maintenance and support for clients' network infrastructure.
• Offer technical support and guidance to clients.
• Expertise in configuring and troubleshooting enterprise-grade switches, routers, and wireless access points.
• Ability to investigate and resolve network issues.
• Maintain accurate documentation of network configurations, changes, and incident resolutions.
• Working knowledge of ICT Risk Management, endpoint security, and Identity and Access Management (IAM). Understanding of security assessment and testing methodologies.
• Experience working in a technical operations role implementing and maintaining networks and systems.
• Demonstrated commitment to maintaining up-to-date knowledge of emerging technology and associated trends.
• Demonstrated ability to be a quick learner who easily adapts to emerging requirements and needs.
• Industry certifications are desirable.
• Proficiency with ServiceNow (ITSM) application for efficient incident and change management.
  
  

Desirable Attributes

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or currently pursuing).
• Relevant certifications such as CCNA, CCNP, CompTIA Network+, or equivalent.
• Previous experience in a network administration role, ideally within an MSP environment.
• Familiarity with network monitoring tools (e.g., LogicMonitor, PRTG, or Nagios).
• Availability to participate in an on-call rotation and occasional after-hours work.
  
  

How To Apply

Careers | Atturra

https://atturra.com/au-en/careers

Recruitment Agencies/Headhunters

We got this covered. Our Talent Acquisition team is working on our hiring demands and will reach out should we need extra support. Atturra only accepts referrals from agencies on our official supplier list via Agency Portal. Agencies are required to go through our procurement process, have an approved fee agreement, and be invited to participate in hiring for a job opening by the Atturra Talent Acquisition team. Any profiles or referrals submitted outside of this process will be deemed invalid. We request that you do not contact Atturra employees outside of the Talent Acquisition team for any hiring-related queries. To become an official supplier, send an expression of interest via [email protected].

Atturra is committed to addressing the digital skills gap and advocating for diversity and inclusion. We encourage applications from all individuals, regardless of Veteran or service status, gender, LGBTQI+ identity, ethnicity, religion, physical ability, or age.