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Everfield

Senior Service Engineer

Everfield
Latvia · Full-time · Mid-Senior

About Everfield

Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe’s software ecosystem.

Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing.

About The Company

Blue Bridge Technologies has been in the business since 2007, and is the leading SaaS provider in Latvian healthcare and health insurance industries. We have established successful and well-maintained long-term cooperation and relationships with Latvian health insurance companies and healthcare institutions, including the largest, medium sized and niche players, e.g., general practitioners, dental care clinics, cardiology clinics etc. Our services are based on our proprietary software and IT solutions for business process automation and mobility, helping our clients save time and resources, e.g., physical paper forms.

Our main products and services are SmartMedical, Health Insurance Settlements and doctor appointments’ booking service Piearsta.lv.

As we are growing and expanding our business, we’d like Latvian speaking Senior Service Engineer to join our cohesive and professional team.

What You Will Do

  • Ensure that our services are delivered correctly to the customers
  • Maintenance and operations of OS, DB and proprietary applications
  • Automate service maintenance and operations tasks with scripting (Bash, PHP, SQL)
  • Troubleshooting of complex systems, including application debugging and engaging with the development team
  • Incident response and resolution
  • Processing of complex client support requests
  • Recommend and execute improvements

What We Are Looking For

  • Motivated and self-organized individual with "can do" attitude

The ideal candidate should have

  • At least couple of years of working experience with Linux/UNIX
  • At least couple of years of working experience with MySQL and Apache (or nginx) server
  • Proficiency in networking fundamentals (DNS, DHCP, SMTP)
  • Familiarity with monitoring tools, e.g., Grafana, Prometheus, ELK stack, Zabbix, Nagios etc.
  • Strong communication and problem-solving skills, customer/user empathy
  • High sense of responsibility
  • Accurate and detail-oriented approach to work
  • Native/advanced (C level) Latvian, basic English

Nice to Have

  • Knowledge of / experience with healthcare business processes would be a great advantage
  • Experience with Docker, Kubernetes, and CI/CD pipelines
  • Knowledge of regulatory environments (NIS2, DORA, GDPR)

What We Offer

  • Supportive and friendly colleagues/team, sharing common knowledge and expertise
  • Health insurance
  • Training necessary for professional developmen

Recruitment Process

Here’s what you can expect and who you will speak to during the interview process.

  • Initial call with Talent Acquisition Lead
  • First interview with Hiring Manager
  • Onsite interview with CEO

Key Skills

Ranked by relevance

saas incident response kubernetes prometheus grafana docker apache nagios mysql nginx bash dhcp cicd php elk dns c
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Posted
Feb 04, 2025
Type
Full-time
Level
Mid-Senior
Location
Riga
Company
Everfield

Industries

Venture Capital Private Equity Principals

Categories

Engineering Information Technology

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