Data Analyst

Job Advertisement: Data Operations Coordinator

Location: Singapore

Contract Duration: 6 months (with potential for 6-month extension)

Work Arrangement: 4 days per week in the Singapore office, 1 day remote

5250 SNG per month

About the Role:

We are looking for a Data Operations Coordinator to join our team in Singapore. In this role, you will play a key part in ensuring the accuracy and quality of CRM data** used by our sales and operations teams. You’ll work closely with sales partners, tackle data inconsistencies, manage enrichment efforts, and oversee projects to streamline operations within our fast-paced advertising ecosystem.

If you have experience with platforms like Meta, TikTok, LinkedIn, Reddit, and possess strong spreadsheet skills, we’d love to hear from you!

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What You’ll Do:

- Collaborate with the sales team and operational partners to perform CRM data enrichment tasks, ensuring data reliability and consistency.

- Analyze and correct data errors, adjusting thousands of rows of data efficiently.

- Manage projects to improve CRM data quality, including defining scope, managing timelines, tradeoffs, and stakeholder communication.

- Maintain customer account hierarchies within the CRM to support advertising sales operations.

- Support automation efforts for manual data-cleansing workflows.

- Handle account assignments and operational requests from the sales team, acting as a neutral decision-maker when disputes arise.

- Engage confidently with stakeholders across teams to ensure smooth execution of operational tasks.

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Knowledge, Skills & Abilities:

- Strong spreadsheet skills (Google Sheets or Excel), with the ability to manage and manipulate large datasets efficiently.

- Empathy for sales teams, with the ability to view sales as your “customer.”

- Experience in the tech, media, or digital advertising industry, with a solid understanding of the APAC advertising market—especially China and India.

- Familiarity with the software development lifecycle and experience collaborating with technical teams to drive automation projects under tight deadlines.

- Expertise with Salesforce CRM, with a focus on data quality and operations.

- Strong written and verbal communication skills.

- Ability to confidently engage with stakeholders across departments.

- Experience working with platforms like Meta, TikTok, LinkedIn, Reddit, or similar is highly desirable.

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Minimum Qualifications:

- 2-4 years of experience in an operational role within a business context.

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Preferred Qualifications:

- Bachelor’s degree in business, marketing, computer science, engineering, or a related field.

- Expertise in Salesforce CRM, including Einstein Analytics (Tableau CRM) and Sales Cloud.

- Familiarity with third-party data enrichment tools like Data Loader, LeanData, and ZoomInfo.

- Understanding of programmatic advertising models and key industry players.

- Experience supporting the data needs of a large sales team (500-1000 employees).

- Strong attention to detail with the ability to execute daily tasks with consistency and rigor.

- A self-starter with an entrepreneurial mindset, capable of initiating and completing projects independently

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Work Schedule & Location

4 days per week in the Singapore office.

1 day per week remote** (work from home).

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If you’re passionate about data operations and want to help drive CRM excellence in a dynamic, fast-paced environment, we’d love to hear from you!