Lead Project Manager

Responsibilities

1. Operational Management

• Develop and implement operational strategies, procedures, and best practices
• Oversee day-to-day operations to ensure the smooth functioning of the studio
• Monitor and manage workflow to ensure timely completion of projects
• Ensure the studio is equipped with the necessary resources, tools, and materials

2. Project Management

• Coordinate with project managers and design teams to streamline project processes
• Track project progress, identify potential delays, and implement solutions to mitigate risks
• Ensure projects are delivered within scope, budget, and timeline

3. Team Leadership

• Lead, mentor, and develop the operations team, fostering a collaborative and high-performance culture
• Conduct regular performance reviews and provide feedback to team members
• Facilitate continuous professional development and training opportunities for the team

4. Financial Management

• Oversee budgeting, forecasting, and financial planning for operational activities
• Monitor and control operational costs, identifying opportunities for cost-saving and efficiency improvements
• Work with the finance department to ensure accurate financial reporting

5. Relationship Management

• Maintain strong relationships with HQ, ensuring their needs are met and expectations are exceeded
• Address concerns and feedback promptly and effectively
• Collaborate with the sales and marketing teams to support client acquisition and retention

6. Quality Control

• Implement and monitor quality control processes to ensure the highest standards of design and delivery
• Conduct regular audits and reviews of projects to ensure compliance with industry standards and client specifications

7. Strategic Planning

• Contribute to the studio's strategic planning and decision-making processes
• Identify and pursue opportunities for business growth and development
• Stay updated with industry trends and innovations to keep the studio competitive

Requirements

1. Qualifications

• Major in Business Administration, Operations Management, Design, or a related field Proven experience in operations management, preferably within a design studio or creative agency
• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Proficiency in project management software and tools
• Exceptional communication and interpersonal skills
• Ability to work under pressure and meet tight deadlines
• Financial acumen and experience with budgeting and financial reporting
• Knowledge of design software and tools (e.g., Adobe Creative Suite)
• Experience with lean management and process improvement methodologies

2. Conditions

• Fluent in Mandarin and English, German is a plus
• Based in Munich studio with occasional travel to the main headquarters and other locations as required
• May involve working extended hours to meet project deadlines

3. Reports to design director

*Note: Please attach your CV in English.