AI/ML Product Manager

We´re seeking a motivated and detail-oriented Product Manager to support our AIML Engineering organization as we develop new AI products and deploy these products into production systems. This role is pivotal in bridging the gap between innovation and practical application, ensuring seamless integration and timely execution of AI projects.

Responsibilities

• Coordinate Efficiently coordinate efforts via real-time and asynchronous activity between the two globally distributed engineering teams —AIML R&D and AIML Data & Platform Engineering— to ensure alignment and drive successful product development.
• Support Actively support both teams in defining product requirements, prioritizing features, and managing the product backlog, including responsibility for documenting and coordinating sprint priorities across teams.
• Manage Oversee the product development lifecycle from AI product ideation, through research and library development, worker creation and production deployments, and culminating in documentation and observability tooling.
• Data Collection Manage data collection activities in coordination with cross functional teams to supply AI R&D teams with necessary data to drive training, testing and benchmarking efforts.
• Communicate Serve as a liaison between stakeholders, including local PM teams, globally based Business Development teams, and other cross-functional units to gather requirements and provide updates.
• Document Create and maintain detailed product documentation, including user stories, use cases, and functional specifications, providing up-to-date guidelines for production configuration of all AIML toolings.
• Model Identify resources that aid in measuring product impact and create models that estimate impact over time.
• Test Facilitate user acceptance testing (UAT) and ensure that feedback is accurately captured and addressed.
• Data Visualization & Monitor Drive development of application and infrastructure monitoring dashboards and support both AIML team and end-users in developing BI visualizations that support product monitoring. Analyze data and capture user feedback to inform monitoring automation requirements while targeting impactful improvements and feature enhancements.
• Educate Provide training and support to internal teams and end-users on new AI tools and functionalities.
• Success in this role looks like effectively managing the AI product lifecycle, ensuring timely and high-quality delivery of AI tools, fostering strong collaboration between teams, and continuously driving product improvements based on user feedback and market trends.
  
  
  

Requisitos


Requirements

• Strong written and verbal communications in English (C2 level minimum).
• Strong understanding of AI and machine learning concepts and technologies.
• Strong SQL skills and ability to translate business questions into useful queries.
• Excellent project management and organizational skills.
• Effective communication and interpersonal skills to liaise with diverse stakeholders.
• Analytical mindset with the ability to conduct market research and competitive analysis.
• Outstanding proficiency in using product management tools such as JIRA, Confluence, Jellyfish, or similar platforms.
• Familiarity with software development methodologies, including Agile and Scrum.
• Minimum of 2 years of experience in product management, preferably in the technology or AIML sector.
• Experience working in cross-functional teams and managing product development processes.
  
  

Education

• Bachelor’s Degree in Computer Science, Engineering, Data Science, or a related field,
• Experience in lieu of formal education is acceptable, with a minimum of 2 years in a relevant field.
• Background in linguistics, computational linguists, or translation is a plus.
  
  

Beneficios

Benefits

• National public holidays.
• Vacations 3 weeks per year.
• Work laptop provided.
  
  

Founded in 2005, tbo. is a global organization that provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.

tbo. aims to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.

tbo. fosters a culture of continuous improvement, creativity, sustainability and community, with a longstanding commitment to providing high-touch human service.

tbo. It is ranked as one of the fifteen fastest organically growing localization companies in the world and operates 24/7, 363 days a year on a “follow the sun” format via offices in Cordoba, Ho Chi Minh City, Kyiv and Lima.

Certified under five separate international quality norms.

Join our growing staff and boost your career in a global organization!

At tbo., we believe that fostering an inclusive culture and a diverse environment makes us stronger. We are an equal opportunity employer, dedicated to creating a space where everyone can thrive and grow. We are committed to ensuring our hiring processes are fair, transparent, and in compliance with all legal and policy requirements, promoting a workplace free from discrimination.