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NSW Department of Customer Service

Director Systems Capability

NSW Department of Customer Service
Australia · Full-time · Executive

  • Exciting opportunity to join Government Technology Platforms’ senior executive leadership team!
  • Employment Type: Ongoing
  • Location: Flexible/hybrid working arrangements available across NSW, with occasional travel to Sydney metro locations required
  • Total remuneration range: $239,483 - $263,586 commensurate with experience


About us

Government Technology Platforms (GTP) provides NSW Government agencies with cost-effective, reusable digital solutions, platforms, products and services that are accessible, secure and highly available.


As a branch within Digital NSW, GTP helps enable connected interactions with NSW government and supports the strengthening of the public sectors digital capability. Read more about us here.


The opportunity

We are excited to invite applications for the Director Systems Capability Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner for digital enablement. This is a senior leadership role that will be critical to leading through the implementation of our new value-based operating model while ensuring outcomes continue to be delivered to a high standard.


Reporting to the Executive Director, you will provide specialist technical leadership to develop and improve engineer/developer practices and capability. Collaborating closely with delivery areas, this role deploys capability and resourcing to form agile product teams and support delivery of all-of-government digital platforms, products and services. Resourcing and capabilities are managed to appropriate levels to maximise opportunities to continuously deliver value aligned to government priorities.


Drawing on your technical and business experience, you will work to optimise chapter capability, identify, manage and mitigate risks, and bolster the effectiveness and reliability of government services in an agile environment through effective learning and development. Chapters include Front-end, Fullstack (Java and .Net), Data, Product (AMANDA), native app and technical support.


This role is accountable for ensuring consistency, continuous improvement and effective delivery of strategic initiatives that support organisational wide objectives.


For more information about the role and it’s accountabilities, click here to view the role description.


What you will bring to this role

  • Extensive experience in a digital/ICT functional role including possessing deep technical knowledge and understanding of both legacy and emerging technologies
  • Demonstrated evidence of successfully developing and coaching technologists and engineers having hand-on coding experience in a variety of languages
  • Experience in delivering and improving complex, integrated ecosystems that incorporate legacy and modern technologies
  • Demonstrated experience as a strategic people leader and sound financial management
  • Exceptional stakeholder engagement and influencing skills with proven success in developing and maintaining effective engagements across complex organisations to achieve shared outcomes
  • Knowledge and experience in Scaled Agile Framework (SAFe)


Essential requirements

Appointment and ongoing assignment may be subject to restrictions and the satisfactory participation in mandatory pre-employment and ongoing probity screening, in accordance with relevant Legislation and/ or related policies.


AI Statement

The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here.


GTP embraces the use of AI to enhance productivity and creativity. In the recruitment process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience. For enquiries regarding this position, please contact Andrew Vouthivong Senior Advisor, Talent Acquisition via [email protected].


Applications close 21 February 2025 at 9:59am.


Your application should include an up-to-date CV which clearly details your relevant skills and experience to this position. Cover Letter and Selection Criteria are not mandatory.


Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.


We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via [email protected] or 02 8522 7956.

Key Skills

Ranked by relevance

ai ai tools java
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Posted
Feb 07, 2025
Type
Full-time
Level
Executive
Location
New South Wales

Industries

Government Administration

Categories

Other

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