Application Support Engineer

Application Support Engineer

Cork City, Ireland

Hybrid Role

About My Client

My client is seeking a skilled Application Support Engineer to collaborate with strategic partners in deploying, integrating, and customising their cutting-edge platform. This hands-on technical role involves acting as a trusted advisor, guiding partners through the deployment process, optimising their workloads, and ensuring they maximise the platform's capabilities for success.

Responsibilities

• Act as a trusted technical advisor, guiding partners through the deployment, onboarding, and configuration of white-labeled SaaS solutions.
• Lead hands-on integration development, scoping and delivering partner-specific solutions.
• Collaborate with Sales and Customer Success teams to ensure smooth onboarding and ongoing technical support.
• Work alongside Product teams to influence the roadmap based on partner feedback and technical needs.
• Educate partners through workshops, best practices, and technical documentation to maximise platform value.

Requirements

• Experience working directly with partners in technical roles, with a strong track record in integration and deployment.
• A degree in computer science, engineering, or related fields, or equivalent experience.
• 3+ years of development experience with REST APIs and JSON.
• Proficiency with modern tools like Docker, AWS, and Serverless frameworks.
• Comfortable in a fast-paced, startup environment where your work directly impacts growth and success.
• Knowledge of NodeJS, TypeScript, ExpressJS, React, and other modern frameworks.
• Experience with Jira, Confluence, AWS certifications, or containerisation technologies.

Apply now and be part of something innovative and game-changing!