Digital Business Analyst

Job Title: Digital Business Analyst

Location: Brussels(Hybrid)

Languages to be known: Dutch, French, English

Job Description:

The mission of the Digital Business Analyst is to drive the development and optimization of the digital channels for Corporate Banking customers and users, by aligning business objectives with digital strategies. This involves analyzing business needs, identifying digital solutions, ensuring that the delivery remains in line with the business goals and overall enhancing the user experience with their Banking channels.

The Digital Business Analyst:

• Takes care of requirements gathering & analysis: ensure a deep and thorough understanding of the business needs and pain points to resolve;
• Is in charge of the stakeholder engagement linked to the projects within her / his scope and ensures alignment around the progress, timelines and objectives to be reached;
• Searches for the most effective and achievable solutions to the business needs under investigation, and provides support and expertise in the delivery phase of the digital solutions;
• Supports the testing phase with business requirement clarification, creates presentation materials for change management purposes and leads the closure of incidents in collaboration with Functional Analysts and developers;
• Works closely with the Channel Manager, Marketing/ Product management and with the Process team in order to align digital solutions to the overall strategy and objectives for the Banking Channels;
• Takes the lead in specific studies related to the scope under responsibility, including preparation of documentation for Management Teams, Initiative Boards and Product Boards, preparation of mock ups, concept designs and definition of MVP (minimum viable product)
• In project mode, collects, analyses and translates business requirements into detailed business specifications for IT, taking into account a user centric, collaborative and agile way of working.