Expert Site Reliability Engineer in Technology Excellence and Innovation (Expert IT Developer)

Job ID:  28525

 

We are looking for an Expert Site Reliability Engineer to play a pivotal role in implementing best practices for availability, reliability and scalability of our applications in Nordea.

About Our Team  

Meet the Application Maintenance Team within Technology Excellence and Innovation. Our mission is to “lead Technology to higher levels of productivity, advancing the experience we provide to our customers by enabling innovation and expanding the impact of our Technologists.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.   

What You’ll Be Doing 

As an Expert Site Reliability Engineer you’ll play a valuable role by delivering the Customer Reliability Engineering (CRE) training programme to build SREs of the future and work on initiatives to implement AI Ops and predictive application maintenance in Nordea.

Main responsibilities in this role:

• Lead and improve the Customer Reliability Engineer programme; organize and facilitate the three program levels (Foundation, Practitioner and Expert), guide participants with impediments, cooperate with Group Learning and IT Groups
• Mentor and coach the Application Maintenance capability to foster a culture of agility and continuous improvement
• Proactively research and identify emerging technologies, tools and methodologies with the potential to transform delivery of application maintenance. Stay up to date on the latest advancements and share insights with execution leaders about best practices, lessons learned, and valuable resources
• Foster a culture of collaboration and knowledge sharing across teams, service areas and domains. Facilitate workshops, forums, community of practices and cross-functional initiatives to promote idea exchange, best practice sharing, and cross-pollination of innovative ideas
  
  

Who You Are 

This is the right role for you if you would like to take an active role in uplifting how we ensure stability and reliability of our applications in Nordea.

Your background and skills include:

• Expert knowledge in monitoring, observability, scripting and automation
• Strong knowledge of Service Reliability Engineering and best practices in Application Maintenance
• Experience of DevOps
• Experience of software development
• Hands on knowledge of databases, networks, system administration
• Excellent English skills, both spoken and written
  
  

It would be ideal if you also:

• Demonstrate ability to build and maintain meaningful professional networks
• Have a trong communication skills to teach and convey messages in a professional manner
• Have a technology related degree and 5+ years’ experience as an Site Reliability Engineer, DevOps Engineer, or Application Maintenance/Operations technical expert preferred
  
  

What We Offer 

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward. 

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment. 

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.  

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving. 

If this sounds like you, get in touch! 

Next steps 

Submit your application no later than 20/02/2025.  

The recruitment process consists of the following steps: 

• Preliminary CV selection 
• Phone conversation with the recruiter 
• Online interview with the hiring leader  
• Background check  
  
  

We enable dreams and aspirations for a greater good. 

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates. 

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.  

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.  

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.  

For candidates in Finland: A security clearance will be performed for the person selected for this position.

For candidates in Sweden: For union information, please contact [email protected] or [email protected].

For candidates in Poland: Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf.

We reserve the right to reply only to selected applications.