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NSW Department of Customer Service

Fullstack Engineer

NSW Department of Customer Service
Australia · Full-time · Entry

Fullstack Engineer
  • Employment Type: Temporary role until 31 January 2027
  • Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
  • Grade: Clerk Grade 7/8
  • Salary Range: $110,266 to $122,058 p.a. base salary dependent on experience, plus superannuation
Who we are

The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.

The opportunity

We are inviting applications for the Fullstack Engineer role for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.

In this role you will support the development and delivery of high-quality, reliable, reusable and maintainable ICT / Digital systems and/or networks to support the delivery of strategic objectives for the agency and/or partner agencies.

Day to Day Responsibilities

  • Attending agile ceremonies such as stand-ups, sprint planning and sprint reviews
  • Developers will also be expected to participate in code reviews to ensure both a high-quality code is delivered, and all engineers keep abreast of the mono-repo platform.
What you will bring to this role
  • Demonstrated experience in assisting the end-to-end development of product features, ensuring high-quality delivery through thorough testing and optimisation.
  • Experience in providing technical expertise to enhance solution design and delivery, contributing to product and system design and testing to improve quality, reduce operational risk, and ensure compliance with standards.
  • Experience in resolving technical risks and issues, providing product support, and minimising service outage impacts.
  • Experience in developing processes and guidelines to enhance the performance of ICT/Digital products and systems in support of the product roadmap.
Essential requirements
  • May be required to have, or be able to attain and maintain, baseline security clearance as a condition of employment.
  • Solid knowledge of ReactJS, Typescript, Html5 and CSS (less and bootstrap), including JEST.
  • Solid knowledge of .NET 6.0+, including XUNIT.
  • Experience with background service such as Hangfire.
  • Experience working in a fully agile software development environment.
  • Experience in micro-services, API and contract driven design and development.
  • Experience with JIRA and GIT workflows.
  • Experience with DevOps, CI/CD using GitLab and Jenkins preferable.
  • Knowledge of Docker and Kubernetes preferable.
  • Knowledge of SQL Server / PostgreSQL preferable.
  • Knowledge of Code Analysis tools, such as Snyk preferable.
  • Knowledge of ELK or similar stacks preferable.
  • Experience with cloud platforms desirable (AWS preferable)
  • Ability to work under pressure and meet hard deadlines.
  • Excellent interpersonal and communication skills
  • Demonstrated experience working in collaborative, multi-disciplinary teams.
  • Highly collaborative, can-do approach, within and outside the immediate teams.
AI Statement


The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance

GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.

To Apply


Click the link to submit your application. Please attach your resume and a cover letter that responds to the two targeted questions in the job ad, demonstrating how your skills and experience align with the role.

Question 1: Describe a situation where a problem occurred that was not anticipated and describe what you did and what was the outcome?

Question 2: How have you enabled a team made up of people from different work areas, to discuss issues and develop solutions? What did you do and what was the result?

Salary Grade 7/8, with the base salary for this role starting at $110,266 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Esther Dah via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 24th February at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.


Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit


Information on some of the different types of disabilities



Information on adjustments available for the recruitment process

Key Skills

Ranked by relevance

ai technical expertise kubernetes typescript postgresql sql server bootstrap ai tools reactjs jenkins docker devops server gitlab html5 cloud cicd jira css git sql aws elk
Login to Apply
Posted
Feb 10, 2025
Type
Full-time
Level
Entry
Location
Sydney

Industries

Government Administration

Categories

Information Technology

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