People & Culture Operations Coordinator

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

Closing date: 26th February 2025

Please note Rest does not accept speculative resumes from recruitment agencies

Rest will review applications prior to the closing date and may close the role earlier

Job Description

• Join An Award-Winning Fund Provider
• Be part of People & Culture - A Great Team!
• Provide Operational and Administrative Support to the Business
• Sydney CBD Located - Hybrid Working

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The primary purpose of this role is to support the broader People & Culture team to be more efficient and effective through the provision of operational and administrative support to the business.

• Action end to end employee lifecycle processing including drafting documents, data entry and filing - ensure all process steps are accurately completed in line with documented procedures and Service Level Agreements (SLAs)
• Monitor the P&C Operations worklist and action new requests or direct employees to self-service information
• Respond to employment verification requests and questions about employee lifecycle processes
• Administer compliance activities such as background checks and approvals
• Schedule and book workshops and inductions for new starters.
• Peer review accuracy of data entry, employee contracts, documents and people records.
• Ad hoc coordination and administrative support to People and Culture specialists, including WHS manager as required such as coordinating Mindful May, other wellbeing activities, first aid officers/mental health first officers register, cyclical priorities and projects.
• Maintain accurate Knowledge Management articles in line with Tier 0 self-service model.
• Update and maintain accurate role-based statements of process, procedural documents and checklists to ensure accurate processing.
• Contribute as a people admin subject matter expertise for organisational initiatives.
• Identify continuous improvement opportunities and support with implementation.
• Respond to basic reporting requests as directed by the P&C Data Product & Reporting Owner.

Qualifications

Bachelor’s degree in Business Management, Human Resources, or related discipline desirable

Required experience, understanding or credentials including:

• 2-4 years’ experience in human resources and/or administrative experience
• Experience with HR systems or case management systems (iChris and/or ServiceNow advantageous)
• Strong organisational and administrative ability, coupled with the ability to effectively prioritise
• Ability to communicate well with all levels of the company; employees and management
• Intermediate Microsoft Office ability
• Proven ability to maintain a high degree of accuracy and work to strict deadlines
• Demonstrated experience completing processes with multiple steps

Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities
• Hybrid working
• Purchase leave scheme and gender neutral 16 weeks paid parental leave
• Super Contribution Continuation for 12 Months of parental leave
• Linkedin Learning
• Income Protection Insurance
• Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours)
• Rest Stops - meeting free breaks

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best. We value the different backgrounds, lived experiences and abilities our diverse team brings.

We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 30 June 2024. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.