IT Application Officer

The IT Application Officer / Coordinator is responsible for providing technical support, troubleshooting, and maintenance for business applications, ensuring optimal performance and user satisfaction. This role focuses on resolving application-related issues, supporting the development and integration of systems using Microsoft Power Platform, SharePoint Online, Business Central, Web APIs, and Azure Synapse. The coordinator will play a key role in maintaining data integrity, enhancing application functionality, and contributing to the continuous improvement of the IT ecosystem.

Key Responsibilities:

Application Development & Support:

• Design, develop, and maintain business applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Develop and manage SharePoint Online sites, lists, and workflows to support business operations.
• Provide technical support for applications, resolve user issues, and enhance functionality.
• Perform system monitoring, debugging, and performance tuning of applications.
• Work closely with business users, analysts, and IT teams to gather requirements and implement solutions.
• Document processes, workflows, and best practices for application management.
• Configure, customize, and integrate Microsoft Dynamics 365 Business Central for finance, sales, and operations.
• Develop and manage Web APIs for application integrations and data exchange.

Data Management & Integration:

• Develop and manage SQL queries, stored procedures, and database optimizations for application performance.
• Utilize Azure Synapse Analytics to manage and process large datasets efficiently.
• Ensure seamless data integration between different business applications, including Business Central and Power Platform.

Qualifications, Experience & Skills:

• Bachelor's Degree in Computer Science, IT Engineering, or a related field.
• Minimum of 1 to 3 years of relevant experience in developing, maintaining, and managing software applications, particularly in:
• > Power Platform (Power Apps, Power Automate, Power BI).
• > SharePoint Online (lists, libraries, permissions, and workflows).
• > Microsoft Dynamics 365 Business Central.
• > Developing and consuming Web APIs.
• > Azure Synapse Analytics.
• Strong SQL skills for data manipulation, reporting, and integration.
• Experience in troubleshooting application issues and performance optimization.

This role requires a detail-oriented professional with strong problem-solving skills and the ability to work collaboratively with cross-functional teams to enhance business applications and IT operations.