Project Manager Senior - Technology PMO

We are hiring a Project Manager Senior - Technology PMO to join the team of an important service center.

Role purpose:

To be responsible for identifying and implementing best practices and developing methods and mechanisms to improve overall project delivery interms of timelines, quality, and ultimately the stakeholder's satisfaction.

Main Responsibilities:

• A Senior Project Manager is a leader of technology projects in all aspects: intake, scoping, estimations, timelines, communications, business relationships, presentations, technical planning and delivery, proof of concepts, issue and crisis management, pilot processes and
• implementation.
• Responsible for the management of all project management-related activities.
• Ensure all project deliverables are accomplished to meet the defined business requirements.
• Elevate and motivate the performance of the project team, ensuring scope is met, adheres to the schedule, tasks are completed, and escalations are managed.
• Report on project metrics including success criteria, financials, milestones, resources, and overall project status.
• The candidate must possess the ability to professionally communicate all aspects of a project to Senior Management, the business, and across multiple technical departments.
• Ensure proper ITIL governance is followed to meet project objectives and mitigate risks and issues.
• This is a global role requiring regular work outside normal business hours to communicate with people in multiple time zones.
• Works closely with the Senior Manager of Project Management for all project management functions with emphasis on the following:

*Critical paths for project methodologies, activities, processes, tools, and templates related to all phases project management.

*Identifying and facilitating the build-out of project management communities of interest for related initiatives and project management networks.

*Escalate any high and critical issues and risks to ensure proper guidance is provided for mitigation and communication.

*Assists with projections of resource issues and forecasts for any PMO-managed project.

*Contribute to process improvements within the PMO.

• Serving as a liaison to:

*Project Sponsors - within all areas of the business  and technology capacities.

*Resource Managers - within all areas of technology to identify skills and resources to effectively complete projects.

*Portfolio Managers – within the Applications Team, for system lifecycle continuity.

*IT Service Delivery Team - with Regional Directors and key roles for project implementations (ie, Training) as needed.

*Procurement & Vendors- to manage the delivery of services through the project phase.

• Enterprise Architecture & Security - collaborate early on with Business Analysts during project conception to help gauge any needs around EA or internal security processes and procedures for consideration. 

Travel requirements:

 Minimum travel required.

Function:

The Firm's Technology function is responsible for designing, developing, and maintaining the firm's global technology infrastructure, including architecture, hardware, software, computer networking, communications, and data management. The function works closely with lawyers, clients, and PBS functions to ensure our technology offering is best-in-class and forward-thinking, allowing the Firm to provide its clients with cutting-edge, innovative legal and business advice via up-to-date technology products and solutions.

The Solutions Team is responsible for the management and delivery of optimized software applications that meet the needs of the Business.

You will report to: Senior Manager of Project Management.

Your direct reports, if any:  N/A

Key relationships:  All attorneys/staff members.

Technical skills, qualifications, and experience

Technical & Non-Technical Skills:

• Leadership experience on projects regarding managing business sponsorship, budget, customer expectations, and technical project plans through execution.
• Excellent communication skills with both team members and internal business constituents. The ideal candidate is comfortable mediating between stakeholder needs, business objectives, and technical feasibility.
• Relationship building, gaining consensus, and adoption methods.
• A wide range of technology projects can be included in the project portfolio.
• Experience in managing a diverse portfolio is necessary.
• Continued drive for excellence and high quality, despite frequent iterations, changes in priority, scope, and stakeholders.
• Experience with Project management tools such as; Project Portfolio Management software, Project, Visio, MS Office applications, and SharePoint.
• Global thinking and experience is preferred.
• M365 / Project for the Web knowledge is desired but not required.
• Power BI and Automate skills are desired but not required.
• Knowledge of the ServiceNow PPM system is desired but not required.
• Consulting experience is preferred.
• Six Sigma experience is preferred but not required.
• Knowledge of Agile and Scrum Methodology.

Minimum Education/Experience

• Bachelor’s degree in information systems, business management, or a related field or equivalent work experience.
• Extensive experience in project management within the professional services, legal, or IT industry.
• Experience in a legal environment is highly desirable.
• Experience working for a partnership is highly desirable.
• Global thinking and experience is preferred.
• Consulting experience is preferred.

Personal qualities

These personal qualities represent the shared characteristics of high performers across, regardless of job level and location.

Know-how:

• Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner.
• Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee,and client audiences.
• Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis.

Dedication:

• Driven by a strong personal sense of integrity and upholds exemplary quality standards.
• Prepares thoroughly, takes responsibility, uses initiative, and is self- reliant to ensure work progresses to the fullest extent possible.
• Hardworking and diligent with a keen understanding of client demands.
• Demonstrates composure when dealing with difficult situations.

Personal Impact:

• Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks.
• Leverages direct reports to facilitate increased collaboration across the organization.
• Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale.
• Creates a positive impression at all times; develops relationships through collaboration and reciprocity.
•  Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise.
• Invests in, nurtures, and builds a network of productive relationships.

Humanity:

• Respectful to others, regardless of their position, and earns the respect

of others by being transparent.

• Has care and concern for others and a genuine interest in others as

people.

• Treats delicate or confidential issues with discretion.

Conditions and Benefits:

• Permanent Hiring
• Hybrid (2+2+1 optional)
• Benefits commensurate with the position.

If you are interested in this position, you can apply or send us your resume and expectations:

[email protected] - [REF: PMS-240]

¡Te contactaremos a la brevedad!

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