Digital Product Manager – Consumer Experience

Company Description

TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers.TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling.

TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world's first reverse vending machine (RVMs), we are now responsible for approximately 80,000 installations across more than 60 markets. Our effective and efficient way of collecting, sorting and processing containers make it easy for consumers to recycle and contribute to a more sustainable planet.

TOMRA was in 2023 named Norway’s Most Innovative Business, number one in the list of the country's top 25 companies.

Job Description

Our Digital Product Unit is responsible for the digital services at TOMRA Collection, that make reverse vending systems around the world operate in an efficient way and encourage container recycling for consumers, retailers and partners.

We are growing in multiple markets and need a Digital Product Manager that is able to balance our commitments to existing markets while expanding into new ones.

You will be part of a team of Digital Product managers that together with our engineering and design teams create customer delight and drive business results!

In this role you will be responsible for building and scaling digital products in the Consumer Experience domain. This domain is all about giving our consumer segment – the end-users of RVMs – a pleasant experience using TOMRA products. The portfolio includes RVM applications, APIs for partners and customers, as well as our consumer apps which have over 800.000 registered users.

If you have a passion for managing the entire product lifecycle, from ideation to launch, and thrive in a cross-functional environment while continuously engaging with users and customers, we want you to be part of our team!

As a product manager for Consumer Experience at TOMRA you will play an important role in defining the way people interact with RVMs on a global level.

Key Responsibilities Include

• Product strategy: Shaping the overarching plan and direction for your product portfolio, including the product vision, business and product outcomes, and measurable objectives.
• Product alignment: Communication and alignment with a variety of stakeholders, including the internal product team, management, sales representatives and customers. Being a genuine product evangelist is key!
• Data-driven decision making: Utilize analytics tools to dive into quantitative data yielding evidence of user behavior and identify how to act on it accordingly. 
• Product discovery & product delivery: Engage with users and customers frequently through interviewing and observation to gain invaluable qualitative insights. Work closely with the product team to deliver value in an agile matter. 
  
  
  

Qualifications

• Proven product management experience delivering products to market and measuring success
• Excellent communication and collaboration skills in English with both technical and non-technical audiences
• Experience with stakeholder management, preferably in international and multidisciplinary organizations
• Analytical mindset with ability to take and communicate decisions based on data, metrics and user research
• Experience with modern product management practices such as; continuous discovery, product analytics, and product-led growth, and eagerness to take part in TOMRA’s journey of implementing such.
• Curiosity and willingness to challenge the status quo!
  
  
  

Additional Information

• Professional challenges within a growing, market-leading global technology company with purpose
• Good opportunities for professional development and competence building through participation in relevant training courses and seminars 
• 5 extra days holiday at Easter or Christmas time or between other public holidays in Norway
• Excellent facilities in Asker with a modern gym, and our own healthy and varied lunch restaurant 
• Hybrid working - Including access to our shared office space at Epicenter in Oslo
• Attractive compensation package including insurances, bonus and share scheme