Lowe's Meridius- Senior Product Manager

Lowe’s Meridius: Shaping the Future of Global Retail Technology

Lowe’s Meridius is a transformative force in the world of retail innovation. As Lowe’s global arm for a cutting-edge tech stack, Meridius offers unparalleled opportunities to work at the intersection of startup agility and enterprise strength, where groundbreaking ideas meet large-scale impact.

We’re here to shape the future of retail through industry-leading solutions, crafting technologies that will elevate experiences for customers and front-line retail workforce. Whether it’s through developing smarter tools, streamlining in-store experiences, or building world-class platforms, we’re creating products that power the phygital retail of tomorrow.

Joining Lowe’s Meridius means being part of a dynamic, fast-paced environment with the freedom to innovate and the support of a trusted global Fortune 50 brand. It’s a place where your creativity can flourish, and your work will have a lasting impact on millions of people globally.

If you’re passionate about driving change, leveraging technology to solve real-world problems, and collaborating with the brightest minds in retail tech, Lowe’s Meridius is the place to be.

Why Join Lowe’s Meridius?

• A startup like culture with the backing of a Fortune-50 market leader.
• Be part of the team that drives global transformation in the retail industry.
• Accelerate your career with limitless opportunities.

Our Vision: Be the X-Factor for Global Retailers

At Meridius, innovation meets impact. We deliver a phygital-first, modular, and scalable tech stack that enables retailers to:

• Accelerate time-to-market for new offerings.
• Enhance customer experiences with frictionless technology.
• Drive new revenue streams through smarter retail operations.

We are committed to empower global retailers to innovate, compete, and win in a fast-evolving market and technology landscape.

Job Summary:

The Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process. This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. Finally, this role will focus on identifying key gaps in product features, capturing product requirements, and defining outcomes or objectives and key results (OKRs).

Roles & Responsibilities:

• Builds OKRs for product scope to support product portfolio and organizational OKRs and drives alignment with business partners.
• Owns customer/user journey for a given product/feature level. Makes decisions that impact user experience on feature usability with engineering.
• Defines and measures customer success metrics to ensure the product scope supports the overall product OKRs.
• Articulates how product features relate to the product vision and builds a roadmap for all partners.
• Leads agile ceremonies and works with the team to provide clarity of expectations. Aligns necessary workstreams from team members to achieve the value of their product.
• Prioritizes and ensures the delivery, support, and execution of a high-quality product. Works with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision. Influences feature design trade-offs to drive critical/mass adoption.
• Works with product leadership and provides input for engineering priorities of their defined product space.
• Participates in product marketing and uses it to drive deep understanding of the product they own with peers and leaders.
• Drives product plans for their defined product space and leverages data to help drive alignment.
• Defines objectives (functional and technical) and data required for analytics needed either independently or in conjunction with business partners for their product. Defines key metrics of the product and consistently monitors the health of the product and business impact.
• Partners with engineering teams to build tracking/monitoring systems needed to get to the data.
• Works closely with Engineering, Design, Marketing, Sales, and Customer Success Teams to deliver high-quality products. Ensure smooth Communication and alignment across Teams.
• Conduct competitive analysis and benchmarking to stay ahead of market trends. Propose innovative features that differentiate the product in the market.
• Monitor product performance, collect usage data, and generate actionable insights for product improvements. Conduct A/B testing and iterate on features to optimize the user experience.
• Monitor key performance indicators (KPIs) like customer acquisition, retention, and uage metrics.
• Analyze data to identify areas for improvement and optimize product features.

Years of Experience:

• 5 years of experience in two or more of the following:
• Product Management, Business Analysis, Business/Management Consulting or Product marketing
• Upto 4year of experience in product management building tech products
• Experience building Retail customer centric applications. Experience with building checkout/self checkout is added advantage.
• Experience in an agile software environment with strong writing ability
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables
• Finalize path to north star by focusing on value delivered
• Responsible for identifying opportunities to drive innovative customer experience
• Prioritizes effectively and communicates how user value is being delivered according to the product roadmap
• Owns and drives product plans for a defined scope of the product. Leverage data to help drive alignment

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Bachelor’s Degree In Computer Science, Computer Information Systems (CIS), or related field Equivalent work experience in lieu of degree)

Skill Set Required

Primary Skills (must have)

• Product Management - Proven experience in managing and building SaaS products, from ideation to execution.
• Market Research & Analysis - Ability to conduct market research, competitive analysis, and customer feedback gathering to inform product decisions.
• Agile Methodology: Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and ability to lead Agile product development processes.
• Data-Driven Decision Making: Strong analytical skills with experience using data and metrics to inform product decisions and measure success.
• Strong Communication Skills: Ability to communicate complex ideas clearly to stakeholders, including technical and non-technical teams, and customers.
• Customer-Centric Mindset: A focus on customer needs and the ability to translate those needs into actionable product features.
• Product Roadmap & Lifecycle Management: Experience in defining, developing, and iterating on product roadmaps with an ability to prioritize features in fast-paced environments.
• UX/UI Awareness: Ability to collaborate with design teams to create intuitive user experiences.
• Program Management: Excellent program management skills with the ability to manage timelines, resources, and cross-functional teams.

Secondary Skills (desired)

Collaborate – Building partnerships and working collaboratively with others to meet shared objectives.

Core Behaviours

Demonstrates values-based competencies in line with the core values that are the foundation of all activities performed by employees in order to achieve the Mission of the Company:

• Focus On Customers -At Lowe’s, we put customers first by delivering SMART customer service. I build strong relationships with all customers, deliver solutions that meet their needs and think of new ways to add more value.
• Deliver Results -I hold myself and others accountable for delivering results, even through tough circumstances and ongoing change.
• Take Action -I take action quickly and push things forward with a sense of urgency and enthusiasm.
• Show Courage -I step up to address difficult issues, make tough decisions and bring things up that need to be resolved without fear or hesitation.
• Continue Learning -I continuously learn and grow – personally and professionally – to meet my individual and organizational goals. I ensure those around me do the same.

Are You Ready to Make an Impact? Apply Now!

If you thrive in fast-paced, entrepreneurial environments and want to create technology that impacts millions globally, Lowe’s Meridius is the place for you.