Product Manager

Tiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a Product Manager (Mobile Apps) to join our mission to bring the world more ways to culture!

Who are we?

We are revolutionising the way people buy tickets to culture and attractions all over the world. Our technology lets users easily book tickets to the best attractions in seconds, meaning customers can enter museums, zoos, theme parks, and more faster than ever.

We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.

These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, content, and product.

Our values

• We are remarkable: Have fun, be creative, and celebrate great moments!
• We are accessible: Communicate honestly and support each other!
• We are adaptable: Learn, adapt, and pivot. That's who we are!

What you will do:

As a Product Manager, your work will span the full product lifecycle. From researching and identifying the customer needs, defining the product strategy, the team’s goals and the roadmap to developing, optimising and launching solutions and evaluating the results. You will lead a cross-functional team of developers, a product designer and a data analyst and work closely with business stakeholders on developing compelling solutions matching the needs of our customers and improving their experience. Currently, we have eight Product teams, and in joining Tiqets you would lead one of the teams that focuses on Apps and Retention. You will report to the B2C Lead Product manager.

Responsibilities:

• Lead a cross-functional team and define its objectives and key results. Work with your team to meet the objectives, remove obstacles from their way, and keep them motivated and engaged.
• Take a hypothesis-driven approach. Make sure to validate assumptions as fast and as efficiently as possible.
• Manage the entire product development lifecycle, from understanding user needs and generating ideas to launching products and evaluating their impact.
• Gain a deep understanding of the customer's needs. Coordinate and conduct customer and market research to ensure we solve our customers’ most important problems.
• Establish a clear product strategy for your team scope and contribute to the overall product vision and strategy.
• Be the advocate for your product and act as a go-to resource for product inquiries related to your team's focus.

Requirements:

• You have 3+ years of experience in product management, developing innovative and impactful digital products. Experience in an e-commerce environment and/or App development is a plus.
• You're comfortable with the basics of Product Management - maintaining clear and concise requirements and documentation for all deliverables.
• You have experience with data analysis and visualization, using tools such as Looker, Tableau, or similar platforms to inform and support your decisions.
• You understand UX design principles and can work closely with designers and engineers.
• You have a basic understanding of the core technical concepts of app development, allowing you to understand and support the team with technical challenges.
• You clearly communicate progress and coordinate the release of changes and features.
• You’re always learning and sharing your learning with others.
• Living in NL/EU.

Perk & Benefits:

• Vibrant, dynamic, international working environment
• Bright, welcoming office located in Amsterdam, 5 minutes on foot from Amstel station
• 20% personal Tiqets discount code for all of our products
• Biweekly pizza & beer sessions to expand our knowledge with useful presentations from various team members
• Friday drinks and parties to celebrate our accomplishments, our well-known annual ski trip
• Pension scheme and travel compensation
• Daily fresh lunch buffet provided by Join Program
• Sport activities: free gym, running sessions, boot-camp, football, climbing, yoga, paddle and more
• Monthly internet allowance for working from home
• Reimbursement home workspace necessities

Get in touch!

Please send your application via the form on this vacancy. We can’t wait to hear from you!

Are you representing an agency? Thank you for your interest in our job offer. However, we are handling the recruitment process internally and do not require external assistance at this time.