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We’re looking for an experienced Program Manager, Compliance to join our Rides Central Operations team.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
The Program Manager, Compliance will be responsible for developing and overseeing program plans, ensuring successful adoption, mitigating risks, and driving measurable outcomes. This role requires a deep understanding of Operational Compliance frameworks to enhance Global Compliance Rates and promote the adoption of Standard Compliance Processes, minimizing operational risks while maintaining cost-effective and competitive business operations.
Leveraging strong program management skills, this individual will foster collaboration across teams, leading program initiatives to achieve key objectives while ensuring that compliance frameworks remain scalable, sustainable, and adaptable to evolving business needs.
Main tasks and responsibilities:
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Why you’ll love it here:
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
The Program Manager, Compliance will be responsible for developing and overseeing program plans, ensuring successful adoption, mitigating risks, and driving measurable outcomes. This role requires a deep understanding of Operational Compliance frameworks to enhance Global Compliance Rates and promote the adoption of Standard Compliance Processes, minimizing operational risks while maintaining cost-effective and competitive business operations.
Leveraging strong program management skills, this individual will foster collaboration across teams, leading program initiatives to achieve key objectives while ensuring that compliance frameworks remain scalable, sustainable, and adaptable to evolving business needs.
Main tasks and responsibilities:
- Lead program(s) within the Rides vertical to improve Global Compliance rate, while ensuring scalability, sustainability and adoption of implemented frameworks.
- Develop program plans that are aligned with the domain’s main KPIs (Driver Compliance Rate, Vehicle Compliance Rate, Fleet Compliance Rate, Data Integrity Rate, Standard Process Adoption) and program KPIs.
- Define region-based competitive compliance requirements while minimizing existing risks within your program by conducting market research, analysing regional compliance trends and ensuring high adoption & adherence to set compliance requirements.
- Implement established processes and tooling across our markets and lead the change management, while ensuring high adoption rates.
- Coordinate the program work streams cross-functionally and build collaborative relationships with Compliance Product, Legal, Risk, Public Policy, Privacy, Internal Audit, Country Operations, Driver Lifecycle Communications, Customer Service, Central Operations domains, and any other teams that are relevant stakeholders in their program(s).
- Provide visibility into program progress and performance on a regular cadence and ensure alignment with strategic goals of the vertical.
- You have 5+ years previous experience in program management or a related field and a proven track record of successfully delivering complex programs on time and within budget.
- Demonstrated expertise in working with Operational Excellence tools and problem solving methodologies to assess the efficiency and effectiveness of current operations and drive continuous improvement.
- You are highly analytical and have a data-driven mindset with great Excel skills.
- You are a strong collaborator with excellent communication skills (both verbal and written) in English.
- You are a self-starter with a can-do attitude, ability to take initiative, learn quickly, and think independently.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
- Some perks may differ depending on your location and role.