Talent Management Operations Coordinator - Warsaw

Oliver Wyman is now looking for a Talent Management Operations Coordinator to join our Warsaw office!

Job Overview:

Support key processes within the Talent Management Operations remit with a focus on quality of data and entry into the staffing system (Certinia) as well as keeping high levels of accuracy of information within the system. Support the team with regular reporting and updates as well as identification of areas for improvement.

Support the end-to-end staffing request and staffing process from pricing and role creation to team confirmation.

Additional support on key Talent Operations processes like bio updates, report creation, updating documents and entering key staff data.

Key Responsibilities:

Staffing System/ Certinia Support

• Be an expert in system functionality and reporting
• Support partners in opening roles in Certinia for sold projects
• Ensure all sold projects with staffing requests are in the system and up to date
• Maintain a high level of quality of data entries in Certinia including regular quality control and clean-up
• Collaborate with FP&A to ensure conflict resolution around revenue recognition and open questions around project codes
• Work with the TM team and Controllership on deviation analysis and rationale
• Act as liaison between FP&A and TM to ensure streamlined communication and issue log
• Monitor utilization and cross check data flow
• Track discount staffing in collaboration with FP&A
• Collaboration with FP&A on pending billable codes and related code reclassifications
• Support any required timesheet adjustments
• Timesheet compliance and chaser support for monthly compliance
• Deviation reporting– timesheets vs staffing information

Talent Management Operations

• Support on remote worker requests
• Support on updating bios
• Support on team’s work location and vacation tracker
• Support on facebook updates
• Support on any other TM related updates and operations where required

Experience Required:

• Ideal candidates will have a bachelor’s degree and 1 year + of relevant professional experience in a fast-paced and dynamic client services business environment.
• Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders.
• Proven ability to foster relationships at all levels of the organization.

Skills and Attributes:

• Proactive, positive and a problem solver.
• High level of energy, creativity and initiative-taking.
• Excellent communicator – able to deal effectively with people at all levels in a multicultural work environment.
• Methodical, organized and excellent attention to detail.
• Ability to maintain and respect confidentiality.
• One who takes constructive feedback in stride and incorporates feedback quickly.
• Collaborative team player

Technical Skills

• Strong Word, Excel and Outlook skills.
• Fluent in English (written and verbal).
• Experience working with a resource management system highly desirable.
• Proficient with data analysis and reporting.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.