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Your attitudes we value:
- At least 2 year of experience on similar position.
- Understanding of internet protocol versions IPv4, subnetting, switching protocols.
- Hands on experience on Cisco LAN switches and Palo Alto firewalls.
- Knowledge to support & basic configuration of Cisco Access Points & Arista sensors for wireless infrastructure.
- Experience on site-to-site VPN implementation, troubleshooting and problem resolution.
- Ability to analyse and troubleshoot L2 network tickets and service requests.
- Basic configuration capabilities such as basic ports switching, routing rules, ports, firewalls rules, NAT rules, application filtering, URL filtering etc.
- Knowledge on raising TAC with OEM vendors for desired results or troubleshoot with TAC for major escalations when required.
- Strong interpersonal & communication skills.
- Good critical thinking and problem-solving ability, great at organizing, prioritizing, and multitasking.
- Ability to explain & coordinate with cross functional corporate teams to work towards achieving the desired outcome.
- Fluency in English.
- Nice to have: ITIL process understanding, DHCP, DNS, Load Balancing Concepts, WLC knowledge & functioning of SSID’s, CCNA or Palo Alto firewall equivalent certification is preferred, basic automation knowledge on Python, Ansible, Rest API etc.
Your daily tasks:
- Level 2 troubleshooting of network and security technologies.
- Documentation – support procedure, inventory update.
- Vendor coordination with telecoms service provider & OEM.
- Involvement into all network - wired, wireless, network security infrastructure day to day issues.
- Should be able to plan and implement/execute a global delivery centre, which includes designing, acquisition, deployment, configuration etc.
- Change management: CR implementation within the SLA defined, post implementation review (PIR), reversal of change.
- Capacity management: capacity planning of for IS devices, spares & other consumables (SFP, Optical Fibre Cables).
- Business Continuity Plans/Disaster recovery R: prevent single points of failure, BCP are offered to projects by identifying alternative DR sites.
What do we offer?
- Competitive salary with annual salary reviews.
- Hybrid working model (4 days per week in the office).
- Opportunity to use foreign languages and the newest technologies on a daily basis.
- Indefinite period employment contract after probation period.
- Access to MyBenefit platform where you can choose from a variety of benefits (Sport, Tourism, Culture, Recreation etc.).
- Sport's card (Multisport)Private medical care for you and your family.
- Private life insurance.
- Access to wide range of learning & development platforms.
- Discounted theatre tickets.
- Work in a multicultural environment.
Key Skills
Ranked by relevance
palo alto
wireless
network security
firewalls
firewall
switches
ansible
python
ccna
itil
dhcp
vpn
sla
lan
dns
nat
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- Posted
- Feb 17, 2025
- Type
- Full-time
- Level
- Associate
- Location
- Warsaw
- Company
- Tata Consultancy Services
Industries
IT Services
IT Consulting
Categories
Information Technology
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