Card Operations Specialist

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities:

• Manage and optimize fiat operations, including credit card processing and other payment methods.
• Collaborate with payment service providers, acquirers, and financial institutions to ensure smooth and efficient transaction processing.
• Monitor and analyze transaction data to identify trends, issues, and opportunities for improvement.
• Develop and implement strategies to enhance the user experience and increase transaction success rates.
• Work closely with the compliance team to ensure all operations adhere to regulatory requirements.
• Provide support and troubleshooting for payment related issues.
• Prepare regular reports on payment performance and present findings to senior management.
  
  

Requirements:

• Proven experience in credit card operations or working with acquirers such as Stripe, Checkout, or similar.
• Strong understanding of payment processing, including authorization, capture, and settlement processes.
• Excellent analytical skills and the ability to interpret complex data sets.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Detailoriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
• Experience in the cryptocurrency or fintech industry is a plus.
• Fluency in English is required to be able to effectively coordinate with overseas partners, stakeholders, and customers.
  
  

Why Binance

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
  
  

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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