Field Technical Engineer (freelance)

Who we are:

Bitrock is a high-end consulting and system integration company, strongly committed to offering cutting-edge and innovative solutions in the field of DevOps & Site Reliability Engineering, Custom Software Design & Development, User Experience & Front-end Engineering, and Data & Analytics.

Bitrock has the ambition to accompany companies along their evolution path, becoming a center of excellence in the design and development of software solutions that can help them provide advanced digital services that are truly resilient, sustainable and based on data.

The effectiveness of Bitrock solutions stems from Partnerships with key technology vendors, like HashiCorp, Confluent, Lightbend, Mediterian and Radicalbit.

What you will do:

We are seeking experienced Field Technical Engineer (freelance) to join our growing team at Bitrock.

What we need from you:

Programming Languages & Frameworks

• Basic Proficiency in JavaScript/TypeScript/ React.js for frontend applications
• Basic Backend development skills in Java
• Basic API development and REST services experience
• Basic SQL and database management skills

Cloud & Infrastructure

• Basic experience with cloud services (AWS)
• Basic understanding of containerization and microservices architecture
• Basic networking knowledge

Application Support Skills

• Strong troubleshooting and problem-solving abilities
• Experience with logging and monitoring tools
• Knowledge of incident management processes
• Understanding of SLA management
• Root cause analysis expertise

Tools & Platforms

• Proficiency with JIRA for ticket management
• Knowledge of Confluence for documentation
• Understanding of version control systems (Git)
• Familiarity with monitoring and alerting tools

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication skills in English
• Ability to work in a 8 hours for 7 days (a week) support environment

Additional Considerations:

• Must be able to work in Asia/Australia time zone
• Should understand service management frameworks and ITIL processes
• Ability to perform root cause analysis and create technical documentation
• Understanding of non-regression testing and patch management

Duration of engagement: 1 year

Full remoteRecruitment process:

Our recruitment process has 2 stages:

• First discovery interview with our HR team
• Technical interview with our Team Leaders or Costumer

How to apply:

• You can apply via LinkedIn or send your cv to [email protected]