-
Confidential

Customer Service - Application Support

Confidential
United Arab Emirates · Full-time · Associate

About the Role

We are hiring Customer Service application Support to work directly with the backend developers,

Responsibilities

  • Providing software application support under the supervision of the Senior Engineer.
  • Performing analyses on software application functionality and suggesting improvements.
  • Ensuring effective front-end and back-end functionality of applications.
  • Consulting with the software development team, internal users, and clients to improve application performance.
  • Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.
  • Keeping a record of configuration changes and scheduling application updates.
  • Documenting processes and monitoring application performance metrics.
  • Providing front-end support to clients.
  • Demonstrable experience as an application support engineer in a related field.


Qualifications

  • IT, Computer Science, Software Development, Engineering, Business Administration or Equivalent.
  • 2+ Years of Experience working in UAE
  • +5 Years of Experience in the same field

Login to Apply
Posted
Feb 19, 2025
Type
Full-time
Level
Associate
Location
Abu Dhabi Emirate

Industries

Software Development

Categories

Engineering

Related Jobs

3 roles aligned with this opportunity

View all jobs
View Job Details
Netlight
Related

Mobile Engineering Consultant (mid-level)

2026-05-28

Full-time
Entry
Germany
IT Services
Information Technology
View Job Details
PAYBACK
Related

Mobile Engineer - Android (m/w/d)

2026-05-28

Full-time
Associate
Germany
Software Development
Engineering
View Job Details
Jamit Labs GmbH
Related

App Entwickler:in (Android, Kotlin) m/w/d

2026-05-28

Full-time
Not Applicable
Germany
Software Development
Engineering