Senior Product Manager - E-Commerce (m/w/d)

Rapid Data is a leading software provider for the funeral industry in Europe and has been synonymous with innovation and progress since 1989. It is our passion to develop state-of-the-art ERP and CRM solutions that revolutionize the way funeral service providers work.

We are more than just a company – we are pioneers of change and stand at the forefront to lead the industry into a new era. Our goal is not only to be present in Europe but to establish a global presence, supporting every funeral service provider and their partners with our all-in-one technology platform.

Driven by our vision and supported by one of the most demanding and renowned private equity investors in the world, we are in a phase of accelerated growth. Every day is a new opportunity for us to push our boundaries and realize our dreams. We are ready to change the world – be part of this exciting journey with Rapid Data.

• Own our e-commerce products (online shop) across all markets.
• Shape the product roadmap based on the product vision in close collaboration with leadership and the rest of the product team.
• Advocate for customers by understanding their needs through direct conversations, surveys, analytics, and feedback from sales, account management, and operations teams, and translating those into product requirements.
• Manage priorities and the product backlog to ensure focus on the most impactful tasks.
• Work closely with designers, developers, and customer-facing stakeholders to ship impactful features.
• Liaise with internal stakeholders to understand their needs, provide transparency, and orchestrate product-related decision-making processes.
• Facilitate a productive working model and agile development process in collaboration with engineering counterparts.
• Collaborate with the product team on platform-wide initiatives and features.
• Foster a culture of transparency and communication, challenging others while allowing them to challenge you to deliver the best results.
• Orchestrate the go-live and roll-out of features with internal stakeholders and excite customers about them.

• 4+ years of hands-on experience managing customer-facing software products in a fast-paced environment.
• Proven track record of successfully launching B2C e-commerce products and expertise in optimizing commercial performance.
• Deep experience leading the entire software product development cycle, from discovery to post-launch support.
• Experience with Agile product development processes and tools like Product Board, Jira, Notion, or similar.
• Analytical and data-informed, with a focus on using numbers and facts to frame and sell ideas.
• Thrive in diverse, cross-functional teams.
• Ability to handle ambiguity and solve problems pragmatically and resourcefully.
• Highly motivated self-starter with a strong willingness to go the extra mile.
• Excellent written and verbal communication skills in English; German is a plus.