Senior Product Designer UX/UI (ecommerce/Growth)

Senior UX/UI Designer / Product Designer (ecommerce/Growth) Norton360/Avast/AVG

(Multi brand Software products/ecommerce)

Location - Dublin 15 office 2-3 days a week. Hybrid model. (must be living with commuting distance)

Who Are We?

We are a team that brought you Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner, dedicated to providing cybersecurity, privacy, and identity protection to over 500 million users in 150 countries. At Gen, we offer flexible working options, generous time off, and competitive benefits in a diverse and inclusive environment where every team member is valued and celebrated.

How We Work?

Our hybrid work style (at least 50% of time in office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it’s flexible enough to give you the space to do your best work.

Mission and Goals

The web and e-commerce team's goal are to make it exceptionally easy for people around the world to discover, buy, and use our suite of products and services. As a result, our team is responsible for driving sustainable business growth by increasing acquisition, monetization, conversion, and retention throughout the end-to-end customer funnel. We use experimentation, customer feedback, and data-driven insights to guide our work and optimize the customer experience.

As a Senior UX/UI Designer – E-commerce, you will work closely with product, marketing, sales, and retention teams to design our e-commerce products. You will focus on conversion rate optimisation (CRO) from a UI/UX perspective, turning users into loyal, paying customers through intuitive and effective design solutions.

Objectives

• Conduct thorough user research to understand needs, market trends, and product requirements.
• Collaborate with cross-functional teams to define problems and design intuitive solutions.
• Create and iterate on product design concepts, wireframes, prototypes, and mock-ups
• Shape the future of Norton360 and our other security brands by crafting user-centred designs that align with brand guidelines.
• Maintain and update design documentation, style guides, and specifications.
• Drive innovation by staying updated on industry trends, emerging technologies, and best practices.
• Develop user-centred designs for cybersecurity software that align with best practices in user experience.
• Conduct user testing and gather feedback to enhance the user experience.
• Collaborate closely with developers to ensure successful implementation of design solutions.
• Provide input on product strategy and roadmap discussions.
• Actively participate in design critiques, brainstorming sessions, and cross-functional meetings.

Competencies and Technical Skills

• Proficiency in design tools such as Adobe Creative Suite, Figma, Miro, and Mural.
• Strong understanding of user-centred design principles and accessibility standards.
• Ability to create wireframes, prototypes, and visual designs that effectively communicate design concepts.
• 4 + years of experience in software product design, preferably in the cybersecurity industry.
• Comprehensive portfolio showcasing design process and work on complex end-to-end projects.
• Familiarity with agile development methodologies.
• Excellent verbal and written communication skills.
• Ability to work effectively with cross-functional teams and stakeholders.
• Strong problem-solving abilities and attention to detail.

Think you're a good fit?

Send your resume, portfolio, and – if you want to go that extra mile – a cover letter (yes, we read them!) to let us know why you'd be a great addition to our team!

Benefits

• Annual bonus scheme.
• Flexible working hours and unlimited PTO (paid time off).
• Opportunity to work for a global tech leader listed on the S&P 500.
• Access to industry leaders and cutting-edge technologies in the Digital Security field.
• Tuition reimbursement for job-related courses.
• Comprehensive Learning & Development plans.
• Sustainable home improvement bonus.
• Mac/Windows laptop and mobile phone provided.