Business Analyst

Who are we:

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.

With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.

Neotalent, the responsive people.

Find out more about us at www.neotalent.pt.

Role Overview:

We are looking for a Business Analyst to join one of our biggest clients, a renowned company in the insurance sector, recognized for its solidity and innovation. As a market leader, they are committed to offering quality solutions to our customers, driven by cutting-edge technology and high-performance teams.

What you will do:

• Gather and document business requirements from stakeholders.
• Analyze existing processes and identify areas for improvement.
• Perform gap analysis and recommend process optimizations.
• Provide end-user support for business applications and systems.
• Troubleshoot and resolve issues reported by users or clients.
• Act as a liaison between the business and IT teams to ensure timely issue resolution.
• Assist with user training and documentation for systems or new processes.
• Monitor system performance and ensure systems are running efficiently.
• Document and escalate issues to appropriate teams as needed.

What you are like:

• Professional experience in Business Analysis functions in IT projects;
• Experience with Agile methodologies;
• Knowledge of techniques for preparing User Stories will be valued;
• Ability to create close relationships with technology and business areas;
• Excellent communication and organizational skills;
• Fluency in English is required.

Why join us:

• Work on challenging projects for big clients
• Learn more about emerging technologies
• Possibility of working remotely
• Design your career plan
• Access to continuous training and certifications
• Evolve through our internal mobility program
• … and much more!