Software Engineer

Role

• Manage and execute end to end tenant lifecycle processes for SuccessFactors products from tenant delivery, partner operations and contract terminations.

• Ability to quickly understand and articulate requirements. Own, Lead and coordinate operational tasks, customer escalations, process improvements.

• Working closely with Stakeholders across locations, to ensure timely delivery

• Accomplish strategic objectives by overseeing multiple project activities.

• Ensuring goals are met in areas including customer satisfaction & business outcome

• Strong reporting and dashboard skills

• Analyzing operational and business risks to identify areas of process improvements

• Excellent presentation & communication skill is a must.

• Work closely with the team

Role Requirement

• Bachelor's degree or master's degree

• 2- 5 years of SaaS cloud experience with cloud operations background

• Strong understanding of cloud concepts and technologies

• Strong analytical skills

• Competency in Microsoft applications including Word, Excel, PPT

• Strong communication skills

• Able to multi-task, prioritize, and manage time effectively

• Handle high pressure work environment with minimal support

• Will be working between 12:00 PM to 9:00 PM permanently