Role
• Manage and execute end to end tenant lifecycle processes for SuccessFactors products from tenant delivery, partner operations and contract terminations.
• Ability to quickly understand and articulate requirements. Own, Lead and coordinate operational tasks, customer escalations, process improvements.
• Working closely with Stakeholders across locations, to ensure timely delivery
• Accomplish strategic objectives by overseeing multiple project activities.
• Ensuring goals are met in areas including customer satisfaction & business outcome
• Strong reporting and dashboard skills
• Analyzing operational and business risks to identify areas of process improvements
• Excellent presentation & communication skill is a must.
• Work closely with the team
Role Requirement
• Bachelor's degree or master's degree
• 2- 5 years of SaaS cloud experience with cloud operations background
• Strong understanding of cloud concepts and technologies
• Strong analytical skills
• Competency in Microsoft applications including Word, Excel, PPT
• Strong communication skills
• Able to multi-task, prioritize, and manage time effectively
• Handle high pressure work environment with minimal support
• Will be working between 12:00 PM to 9:00 PM permanently
Key Skills
Ranked by relevance
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- Posted
- Feb 20, 2025
- Type
- Contract
- Level
- Mid-Senior
- Location
- Romania
- Company
- I-Novate Arabia DMCC
Industries
Categories
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