Product Pricing Manager

At Tata Communications, a digital ecosystem enabler, we enable the digital transformation of enterprises globally. With a solution orientated approach and proven managed service capabilities and cutting-edge platforms, Tata Communications drives the next level of intelligence powered by cloud, mobility, IoT, collaboration, security, and network services.

• Present in more than 200 countries and territories around the world.

• Serves over 7,000 customers globally that represent over 300 of the Fortune 500.

• Connects 4 out of 5 mobile subscribers worldwide.

• Connects businesses to 60% of the world’s cloud giants.

• Operates the largest wholly owned and most advanced subsea fiber network which underpins the internet backbone, where its network carries around 30% of the world’s internet routes.

• Its Internet of Things network in India will be the world’s largest network of its kind, spanning nearly 2,000 communities and touching over 400 million people.

• Listed on both the Bombay Stock Exchange and the National Stock Exchange of India with a market capitalization of USD 2.72 bn.

This role is responsible for developing and executing pricing strategies that align with the company's objectives and market demands. This role requires a deep understanding of market dynamics, competitive landscapes, and customer needs to optimize pricing models and drive revenue growth. The SaaS pricing specialist will work cross-functionally with Product, Sales, Finance, and Marketing teams to ensure that pricing strategies are integrated into the overall business strategy.

Responsibilities:

Pricing Strategy Development:

• Design and refine SaaS pricing models, including tiered, usage-based, and value-based pricing, to optimize revenue and customer acquisition.
• Conduct competitive analysis and market research to inform pricing decisions and ensure market competitiveness.
• Collaborate with Product Management to align pricing with product value propositions and customer segments.

Commercial Strategy:

• Revenue Growth: Identify and implement strategies to unlock new revenue opportunities and expand market share.
• Strategic Initiatives: Collaborate with product and finance to define and execute short- and long-term commercial strategies.
• Product Positioning: Work with product teams to align pricing and packaging with customer value propositions.
• Customer Insights: Leverage customer data to shape strategies that address customer needs and preferences.

Revenue Optimization:

• Monitor key financial metrics such as ARPU, churn rates, and customer lifetime value to inform pricing strategies.
• Implement dynamic pricing strategies that adjust based on customer demand and market conditions.
• Develop and oversee discounting strategies to drive customer acquisition and retention.

Customer Adoption and Retention:

• Create pricing strategies that facilitate customer adoption and encourage upgrades to higher-tier plans and bundling of software solutions.
• Analyze customer behavior and feedback to adjust pricing models and reduce churn.
• Collaborate with Customer Success teams to understand customer needs and enhance satisfaction through pricing adjustments.

Cross-Functional Collaboration:

• Work closely with Sales and Marketing teams to ensure effective communication and execution of pricing strategies. Ability to influence without authority in a cross-functional organization.
• Partner with Finance to model the financial impact of pricing changes and forecast revenue outcomes.
• Lead the implementation of pricing changes across the organization, ensuring alignment and timely execution.

Qualification requirements:

• Education: Bachelor’s degree in Finance, Business, Economics, or a related field. MBA preferred.
• Experience: Min 5 years in a GTM monetization / pricing strategy role, preferably within the enterprise software, B2B SaaS or Cloud platform products.
• Equivalent experience in a corporate strategy or consulting role in SaaS will be relevant.
• Strong hands-on experience with analytical and financial modelling skills. Knowledge of pricing tools and revenue management software such as Paddle, Stripe a bonus.
• Excellent written & presentation skills.
• Experience with B2B pricing and customer segmentation.

We offer a competitive salary and a comprehensive benefits package that includes:

• Family healthcare
• Annual Bonus
• Flexible benefits program
• Paid time off (including annual leave, medical leave, and other forms of leave)

We foster a work culture that values:

• Strong work ethic
• Open communication
• Collaboration
• Work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.