Customer Relationship Manager

An innovative company in the digital assets sector is looking for a Customer Relationship Manager to join its Business & Customer Operations team.

Your Responsibilities:

• Manage relationships with Corporate and VIP clients.
• Support the Head of Operations in team organization.
• Improve efficiency of internal procedures and processes.
• Assist with client onboarding, with a special focus on Corporate clients.
• Oversee operational tasks related to European customers.
• Work closely with Compliance and Finance teams on various projects.
• Contribute to the planning and execution of operational projects.
• Assist in drafting social media posts and articles.

Profile Sought:

• Education: University degree (Bachelor minimum).
• Experience:
• Experience managing client relationships with corporate and VIP profiles.
• Experience in writing and improving procedures.
• Experience in a financial institution is a plus.
• Understanding of the crypto-assets sector and blockchain is an advantage.
• Technical Skills:
• Proficiency in MS Office, particularly Excel.
• SQL knowledge is a plus.
• Languages:
• Fluent in English and French.
• German is a plus.

Why Join This Company?

• Work in a dynamic, fast-growing international environment.
• Be part of a revolutionary and innovative sector.
• Gain valuable expertise in the world of crypto-assets.

Are you passionate about finance and blockchain technology? Join us! 🚀