Information Technology Project Manager

Job Title: IT Project Manager - Digital Banking

Job Description:

Are you a seasoned IT Project Manager with a passion for digital banking? Join our dynamic team and lead innovative projects that transform the digital banking landscape. As an IT Project Manager, you will oversee and manage digital banking projects from inception to completion, ensuring they are delivered on time, within scope, and budget.

Organizational Context:

• Function: Digital System & Information Technology (DS&IT)
• Department: Business Solutions
• Reporting to: Section Head – Business Solutions

Role Objective:

Assist the Section Head in managing Digital Solutions & IT projects, ensuring they meet project objectives, quality standards, and budget specifications. Define project scope, manage dependencies, track milestones, and resolve issues.

Key Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Develop detailed project plans, schedules, and budgets.
• Allocate resources, assign tasks, and monitor progress to ensure project objectives are met.
• Conduct risk management and prepare mitigation plans.
• Communicate project status, issues, and resolutions to stakeholders through regular status reports and meetings.
• Coordinate with cross-functional teams to ensure alignment and collaboration throughout the project lifecycle.
• Conduct post-project reviews to identify lessons learned and opportunities for improvement.
• Follow audit, compliance, and procedural control measures set by the management.
• Contribute towards/manage all process improvement/quality enhancement initiatives within the unit.
• Maintain the highest standards of confidentiality, professional conduct, ethics, and integrity.
• Act as a servant leader and coach for Scrum teams.
• Facilitate daily Scrum, sprint planning, sprint review, and retrospective meetings.
• Ensure the Scrum framework is followed, and the team is adhering to Agile principles.
• Remove impediments and protect the team from outside distractions.
• Foster a culture of continuous improvement and facilitate team development.
• Assist with internal and external communication, improving transparency, and radiating information.
• Support product owners in maintaining the product backlog and prioritizing features.

Stakeholder Interaction:

• Internal: CDIO, DS&IT department, Strategy team, Business Units, Internal Audit, Risk Management.
• External: Regulatory Bodies, Service Providers, External Auditors, Customers, Business Partners.

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Systems, IT, Engineering, or related field.
• Master’s degree in management/technology is an advantage.
• PMP, PRINCE2, or Scrum Master certification (CSM, PSM) is highly desirable.

Certifications:

• Professional certification such as PMP/Prince2 is mandatory.

Experience:

• 8-10 years in the financial services/banking industry.
• Minimum of 2 years’ experience as an IT Project Manager and Scrum Master.
• Experience in handling IT PMO.
• Strong understanding of software development life cycles (SDLC), specifically Agile and Scrum.
• Experience in managing IT infrastructure projects and software development projects.
• Demonstrated ability to manage multiple projects simultaneously.

Industry Knowledge:

• Excellent knowledge of industry trends.
• Knowledge of local/international best practices/standards.
• Knowledge of fundamentals of banking industry, banking operations, processes, products/services, and associated technologies.
• Understanding of relevant statutory frameworks applying to data governance such as the Data Protection Act.