Product manager

Job Description

As a product manager, you'll create customer value by leveraging your technical knowledge and working with customers, partners and colleagues to identify and realize product opportunities with their Scrum team. You'll ensure that customers successfully use the products you own by using your strong communication skills to work effectively with colleagues across all departments and offices.

What will you do as a product manger?

Deliver products that form the foundation of the TOPdesk product! You’ll relate these products to the overall product and company goals and the customer value we want to deliver through our product. Based on product visions, you’ll work with Scrum teams to identify opportunities that make these visions a reality, define success criteria, and select the options that will lead to maximizing customer value. You focus on the what and the why. You prioritise your team’s backlog against the overall product and business objectives.

As a product manager, you are comfortable with a healthy amount of ambiguity and communicate fluently with both technical and non-technical colleagues. When decisions need to be made, you’re able to gather data and insights and use them to make informed decisions that minimize risk and maximize customer value. You’ll frequently check in with stakeholders and other product managers in your product cell. You align priorities and ensure everyone is working towards the same goal.

Where will you be working?

At TOPdesks headquarters in Delft! As a product manager, you’ll be part of the product management team, which consists of group product managers and product managers. Within this team, you will be expected to mentor colleagues with less experience in the product manager role, particularly in areas related to product discovery and business modelling. As such, previous experience in a product management role is required.

Specifically, you will join Team Hermes: an international team with colleagues in the Netherlands, Hungary and Germany. Together, we work on observability and application performance for more than 7000 users on the Azure platform.

Qualifications

• You are driven to deliver measurable customer success.
• You have several years of experience as a product manager.
• You’re experienced with building, designing or launching software products.
• You have the ability to clearly articulate the connections between business strategy, the customer journey, and specific user stories.
• You focus on customer problems to be solved rather than on specific solutions.
• You can make tough decisions based on product discovery and data collection.
• While our developers are the technical experts, you focus on the business side, but software affinity is necessary.
• Your approach allows you to drive revenue and reduce costs.
• You have a strong technology affinity and can connect this to customer value.
• You have strong communication skills that cross country borders.
• You have a proactive work attitude.
• You’re willing to coach or mentor product management colleagues.
  
  

Additional Information

The nicest colleagues, a laptop, and a salary that grows with you. That is a no brainer, of course. But there’s more. Much more. In the Employee Handbook, you’ll discover all of our employment conditions.

Got excited?

If so, send us your motivation letter and CV via the application form.

Tips for your cover letter? We think it is important that you have good product discovery and leadership skills, as well as the ability to define an inspiring product vision. We would therefore like to hear, on the basis of an example, what these skills mean to you, using an example. We are also curious as to why you respond to this position and why you would like to work at TOPdesk.