SOC L1 Analyst

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About This Opportunity

We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured.

What You Will Do

Support the following systems and functions:

Security event management on 24*7 shift
Monitor incoming event queues for potential security incidents
Security incident management, 1st level triaging, issues and RCA
Perform initial investigation and triage of potential incidents; and raise or close events as applicable
Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users
Support parsers and rules development for the SIEM
Raise incidents to respective team for resolution (within SLA)
Identity Access Management
Create and track the access to customer environments
Process improvements
Identify improvements in processes and KPIs
Adapt to improvement initiatives
Shift handover
Maintain SOC shift logs with relevant activity from the shift
Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis
Update SOC collaboration tool as necessary
Vulnerability scanning and reporting
Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope
Track and provide details of the scan planned/ ongoing/ completed status as and when required
Governance Reports
Preparation of daily, weekly and monthly reports

You will bring

Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc.

Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc.
Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving
Knowledge of IP networking
Ability to work in shifts
The ability to work constructively under pressure
Ability to work both in a team as well as individually
Knowledge sharing & collaboration skills
Customer oriented, service minded
Deliver results & meet customer expectations
Excellent communication skills, English is a must

Key Qualifications:

Education:

Graduate in Computer Science or similar

Minimum years of relevant experience:

3 to 5 years with at least 1 year of experience in IT security
ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage
Basic knowledge of telecommunications networks will be an added advantage

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SOC L1 Analyst

Key Skills

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