Logistics Project Manager

As the Global Implementation Project Manager, you are tasked to lead and drive customer implementations on global defined strategic projects for global or strategic accounts – new and/or re-engineering business, as project leader, to ensure solutions are delivered by account management, operations, and or supported by IT-solutions to fulfill the customer requirements.

The main objective of the Global Implementation Manager is to :

• Engage all functional departments on defined global implementation project, define and assign internal deliverables, with the support of Regional and/or Country implementation managers, and ensure completion of defined tasks.
• Facilitate engagement with customers' project leader, lead both internal and external meetings/conferences, coordinate multi activities, in a view of state of the art and successful on boarding.
• Keep the momentum during the implementation phase, communicate on progress, and follow up on continuous improvement plan over the contract period.
• Ensure customer satisfaction at all stages of the implementation process, share knowledge of further customer requirements.

The ideal candidate for this role should have:

• Knowledge of internal freight forwarding operations, rules and processes;

• Knowledge of project management principles;

• Strong planning and organizational skills, excellent time management;

• Attention to detail and impeccable follow through;

• Strong written, verbal communication, and interpersonal skills in a functional role;

• Ability to work regionally and globally and with a variety of cultures & key project stakeholders;

• Excellent negotiation & presentation technique;

• Ability to adapt to change quickly