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CoinTR

Technical Support Specialist

CoinTR
Turkey · Full-time · Associate

Responsibilities:

  • Monitor and maintain the stability of the Cointr trading platform
  • Respond to user inquiries and provide technical solutions via phone, email, and chat
  • Provide technical support to customer service and operations departments
  • Diagnose and resolve system issues and malfunctions
  • Collaborate with development teams to identify and fix bugs
  • Participate in system upgrades and optimizations
  • Document technical procedures and contribute to knowledge base articles
  • Communicate and cooperate with Turkey regulatory authorities on behalf of the company, and cooperate with regulatory authorities to conduct technical audits


Requirements:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field
  • Proven experience in technical support or a similar role, preferably in the blockchain or financial technology industry
  • Strong proficiency in at least one programming language (e.g., Java, Python)
  • Familiarity with database management, network protocols, and system administration
  • Excellent communication skills and ability to work effectively in a team environment
  • Passion for blockchain technology and digital currencies
  • Language Proficiency: English: Fluent (Speaking, Reading, Writing), Turkish: Fluent (Speaking, Reading, Writing)

Key Skills

Ranked by relevance

blockchain java
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Posted
Feb 25, 2025
Type
Full-time
Level
Associate
Location
Istanbul
Company
CoinTR

Industries

Financial Services

Categories

Other

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