User Interface & Experience (UI/UX) Designer

Australian Citizen with ability to obtain baseline security clearance

Criteria

• Qualifications in UI/UX design, digital service design, or a related field.
• Minimum of 5 years' experience in human-centered service design with a strong understanding of the Digital Transformation Agency's Digital Service Standard.
• Proven experience in facilitating co-design workshops using appropriate design thinking techniques, tools, and methodologies.
• Ability to create and deliver high-quality service design artifacts that visually represent current and future states.
• Experience in large-scale government digital transformation projects.
• Experience working in a regulatory or government environment.
• Knowledge of Australian Government environmental reforms.

Key Duties and Responsibilities

User Interface (UI) Design

• Design visually compelling and functional user interfaces for websites, web applications, and spatial/geospatial platforms.
• Create UI designs tailored for technologies such as ESRI, ArcGIS, and other geospatial tools, ensuring a balance between aesthetics and technical constraints.
• Optimize designs for accessibility and compliance with Web Content Accessibility Guidelines (WCAG) to ensure inclusive and user-friendly experiences.
• Develop responsive designs that adapt seamlessly across different screen sizes and device types.
• Create interactive wireframes, prototypes, and design mock-ups to communicate design concepts effectively.
• Ensure UI designs align with user needs, project requirements, and branding guidelines.
• Collaborate with developers to ensure successful implementation of designs across various front-end technologies.
• Conduct usability testing with end users to refine UI designs.

User Experience (UX) Design

• Apply human-centered design principles to create intuitive and seamless digital experiences.
• Conduct user research to identify the needs, goals, and pain points of diverse user archetypes, particularly for spatial and geospatial platforms.
• Perform usability testing to validate design decisions and identify areas for improvement.
• Develop user personas, journey maps, and other UX deliverables to inform design decisions.
• Continuously iterate on designs based on research findings to optimize user satisfaction.

Cross-Functional Collaboration

• Work closely with stakeholders, developers, and product owners/business owners to ensure designs are feasible and aligned with project objectives.
• Adapt designs to align with technological constraints and evolving requirements.
• Advocate for a user-first approach throughout the design and development process.
• Collaborate with internal business areas such as ICT Services and Communications to ensure adherence to enterprise frameworks and processes.

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